I don't seem to have cracked this one. Just to make clear, I have downloaded the zip file from Ancestry and left it untouched. It won't upload and I get the same error message. 'Ancestry dna.txt' could not be uploaded. The file is an unsupported version or in a corrupt/malformed format. Please place an order for <https://www.familytreedna.com/products/family-finder> Family Finder or download the file and try again." I unzip and upload the file. I get the same error message. I have changed the headers I still get the same message. I think it would be logical to deduce, since other people have the same problem and others have not, that there might be something wrong with the particular Ancestry file as regards Family Tree DNA? I upload to Gedmatch and My Heritage without a problem. Can anyone can shed light on the matter? Kind Regards, Alice From: Genealice [mailto:[email protected]] Sent: 08 October 2017 21:02 To: '[email protected]' Subject: Ancestry upload to Family Tree DNA - problem Hi, OK, I fully admit I joined this list because a problem has cropped up and I'm posting straightaway. But I hope it will be of interest to the mailing list and thank you for having me! I am trying to do an autosomal transfer, uploading an Ancestry.com raw data file to Family Tree DNA. However I keep on getting the following message "The specified file 'Ancestry dna.txt' could not be uploaded. The file is an unsupported version or in a corrupt/malformed format. Please place an order for Family Finder <https://www.familytreedna.com/products/family-finder> or download the file and try again." Looking on the FTDNA message boards this seems to be a common problem. There seem to a number of different theories over this: that is on FTDNA's side. That it is Ancestry.com and the files are smaller than they should be. That it is to do with the header. I have tried replacing the header with that suggested on the message board but it made no difference. I have posted it on Gedmatch with no problem at all but I understand it allows for more variations in the raw data. The header on the Ancestry data I have is as follows: #AncestryDNA raw data download #This file was generated by AncestryDNA at: 10/07/2017 01:20:13 UTC #Data was collected using AncestryDNA array version: V2.0 #Data is formatted using AncestryDNA converter version: V1.0 #Below is a text version of your DNA file from Ancestry.com DNA, LLC. THIS #INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL RESEARCH #ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH PURPOSES. THE EXPORTED DATA IS #SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE THAT THE #DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES. #WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING, #SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE ANCESTRYDNA FAQS. # #Genetic data is provided below as five TAB delimited columns. Each line #corresponds to a SNP. Column one provides the SNP identifier (rsID where #possible). Columns two and three contain the chromosome and basepair position #of the SNP using human reference build 37.1 coordinates. Columns four and five #contain the two alleles observed at this SNP (genotype). The genotype is reported #on the forward (+) strand with respect to the human reference. rsid chromosome position allele1 allele2 I am not a tekkie and just want to get on Family Tree DNA. Can anyone help me with this? Thank you so much! Alice

Alice, The ".txt" extension means the file is unzipped. Do you have a Mac? There are special instructions for that - or borrow a PC. Jim Bartlett - atDNA blog: www.segmentology.org > On Oct 10, 2017, at 9:06 AM, Genealice <[email protected]> wrote: > > I don't seem to have cracked this one. Just to make clear, I have downloaded > the zip file from Ancestry and left it untouched. It won't upload and I get > the same error message. > > > > 'Ancestry dna.txt' could not be uploaded. The file is an unsupported version > or in a corrupt/malformed format. Please place an order for > <https://www.familytreedna.com/products/family-finder> Family Finder or > download the file and try again." > > > > I unzip and upload the file. I get the same error message. I have changed > the headers I still get the same message. I think it would be logical to > deduce, since other people have the same problem and others have not, that > there might be something wrong with the particular Ancestry file as regards > Family Tree DNA? I upload to Gedmatch and My Heritage without a problem. > > > > Can anyone can shed light on the matter? > > > > Kind Regards, > > Alice > > >

It is likely that your browser or some software addin is *unzipping* the file for you When you go to do the upload, look carefully at the file name that it is attempting to upload It should *not* be the file that ends in ".txt" that is not the file you want -----Original Message----- From: Genealice <[email protected]> To: genealogy-dna <[email protected]> Sent: Tue, Oct 10, 2017 6:06 am Subject: Re: [DNA] Ancestry upload to Family Tree DNA - problem I don't seem to have cracked this one. Just to make clear, I have downloaded the zip file from Ancestry and left it untouched. It won't upload and I get the same error message. 'Ancestry dna.txt' could not be uploaded. The file is an unsupported version or in a corrupt/malformed format. Please place an order for <https://www.familytreedna.com/products/family-finder> Family Finder or download the file and try again." I unzip and upload the file. I get the same error message. I have changed the headers I still get the same message. I think it would be logical to deduce, since other people have the same problem and others have not, that there might be something wrong with the particular Ancestry file as regards Family Tree DNA? I upload to Gedmatch and My Heritage without a problem. Can anyone can shed light on the matter? Kind Regards, Alice From: Genealice [mailto:[email protected]] Sent: 08 October 2017 21:02 To: '[email protected]' Subject: Ancestry upload to Family Tree DNA - problem Hi, OK, I fully admit I joined this list because a problem has cropped up and I'm posting straightaway. But I hope it will be of interest to the mailing list and thank you for having me! I am trying to do an autosomal transfer, uploading an Ancestry.com raw data file to Family Tree DNA. However I keep on getting the following message "The specified file 'Ancestry dna.txt' could not be uploaded. The file is an unsupported version or in a corrupt/malformed format. Please place an order for Family Finder <https://www.familytreedna.com/products/family-finder> or download the file and try again." Looking on the FTDNA message boards this seems to be a common problem. There seem to a number of different theories over this: that is on FTDNA's side. That it is Ancestry.com and the files are smaller than they should be. That it is to do with the header. I have tried replacing the header with that suggested on the message board but it made no difference. I have posted it on Gedmatch with no problem at all but I understand it allows for more variations in the raw data. The header on the Ancestry data I have is as follows: #AncestryDNA raw data download #This file was generated by AncestryDNA at: 10/07/2017 01:20:13 UTC #Data was collected using AncestryDNA array version: V2.0 #Data is formatted using AncestryDNA converter version: V1.0 #Below is a text version of your DNA file from Ancestry.com DNA, LLC. THIS #INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL RESEARCH #ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH PURPOSES. THE EXPORTED DATA IS #SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE THAT THE #DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES. #WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING, #SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE ANCESTRYDNA FAQS. # #Genetic data is provided below as five TAB delimited columns. Each line #corresponds to a SNP. Column one provides the SNP identifier (rsID where #possible). Columns two and three contain the chromosome and basepair position #of the SNP using human reference build 37.1 coordinates. Columns four and five #contain the two alleles observed at this SNP (genotype). The genotype is reported #on the forward (+) strand with respect to the human reference. rsid chromosome position allele1 allele2 I am not a tekkie and just want to get on Family Tree DNA. Can anyone help me with this? Thank you so much! Alice ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message