I have a Family Finder match with someone whose e-mail icon is not activated and, therefore, I can't make contact with him. What causes this and how is it corrected? Thanks, Tom

The person who has a match with you either has no email address or has not given FTDNA permission to post it. And FTDNA doesn't have a messaging system. Even if they did, and you were to send your match a message, there's no guarantee that they would answer you. If this person is a close match, you might get in touch with FTDNA Support to see if they have a way to help you. But they surely are committed to protecting people's privacy if asked to. Joan -----Original Message----- From: T/S Howle [mailto:thomaschowle@bellsouth.net] Sent: Tuesday, December 04, 2018 11:42 AM To: genealogy-dna@rootsweb.com Subject: [DNA] E-mail icon not activated for Family Finder match I have a Family Finder match with someone whose e-mail icon is not activated and, therefore, I can't make contact with him. What causes this and how is it corrected? Thanks, Tom _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

I have had this in the past and when I joined the family group the person was in, the email icon came back for that person. *Shrug* Sent from my iPhone > On Dec 4, 2018, at 11:24 AM, Joan Lince <joanklince@earthlink.net> wrote: > > The person who has a match with you either has no email address or has not > given FTDNA permission to post it. And FTDNA doesn't have a messaging > system. Even if they did, and you were to send your match a message, there's > no guarantee that they would answer you. If this person is a close match, > you might get in touch with FTDNA Support to see if they have a way to help > you. But they surely are committed to protecting people's privacy if asked > to. > > Joan > > > > -----Original Message----- > From: T/S Howle [mailto:thomaschowle@bellsouth.net] > Sent: Tuesday, December 04, 2018 11:42 AM > To: genealogy-dna@rootsweb.com > Subject: [DNA] E-mail icon not activated for Family Finder match > > I have a Family Finder match with someone whose e-mail icon is not activated > and, therefore, I can't make contact with him. What causes this and how is > it corrected? > > Thanks, Tom > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

It is interesting that this topic should appear at this time. I am receiving more and more matches on FTDNA that don't have the email icon activated. At least 5 this week. Is this happening to others as well? Laura what did you mean "joined the family group"? Did you mean you added them into your family tree on DNA? You would have to know the relationaship to do that! Cheers Rhonda -----Original Message----- From: Laura Stewart <laurasgenealogy@gmail.com> Sent: Friday, 7 December 2018 11:34 PM To: joanklince@earthlink.net; genealogy-dna@rootsweb.com Subject: [DNA] Re: E-mail icon not activated for Family Finder match I have had this in the past and when I joined the family group the person was in, the email icon came back for that person. *Shrug* Sent from my iPhone > On Dec 4, 2018, at 11:24 AM, Joan Lince <joanklince@earthlink.net> wrote: > > The person who has a match with you either has no email address or has > not given FTDNA permission to post it. And FTDNA doesn't have a > messaging system. Even if they did, and you were to send your match a > message, there's no guarantee that they would answer you. If this > person is a close match, you might get in touch with FTDNA Support to > see if they have a way to help you. But they surely are committed to > protecting people's privacy if asked to. > > Joan > > > > -----Original Message----- > From: T/S Howle [mailto:thomaschowle@bellsouth.net] > Sent: Tuesday, December 04, 2018 11:42 AM > To: genealogy-dna@rootsweb.com > Subject: [DNA] E-mail icon not activated for Family Finder match > > I have a Family Finder match with someone whose e-mail icon is not > activated and, therefore, I can't make contact with him. What causes > this and how is it corrected? > > Thanks, Tom > > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

I joined The FT DNA group for the Davis surname, which this match was researching and then the mail icon worked. I had talked w/ the group moderator first just trying to figure out what was going on (it proved a hypothetical adoption in my line) and they told me once I joined that group I’d be able to contact the person, and it worked. I assumed it was some sort of privacy setting. But beyond that I don’t know. Sent from my iPhone > On Dec 7, 2018, at 3:10 PM, Rhonda Flowers <rwflowers@optusnet.com.au> wrote: > > It is interesting that this topic should appear at this time. I am receiving > more and more matches on FTDNA that don't have the email icon activated. At > least 5 this week. > > Is this happening to others as well? > > Laura what did you mean "joined the family group"? Did you mean you added > them into your family tree on DNA? You would have to know the relationaship > to do that! > Cheers > Rhonda > > -----Original Message----- > From: Laura Stewart <laurasgenealogy@gmail.com> > Sent: Friday, 7 December 2018 11:34 PM > To: joanklince@earthlink.net; genealogy-dna@rootsweb.com > Subject: [DNA] Re: E-mail icon not activated for Family Finder match > > I have had this in the past and when I joined the family group the person > was in, the email icon came back for that person. *Shrug* > > Sent from my iPhone > >> On Dec 4, 2018, at 11:24 AM, Joan Lince <joanklince@earthlink.net> wrote: >> >> The person who has a match with you either has no email address or has >> not given FTDNA permission to post it. And FTDNA doesn't have a >> messaging system. Even if they did, and you were to send your match a >> message, there's no guarantee that they would answer you. If this >> person is a close match, you might get in touch with FTDNA Support to >> see if they have a way to help you. But they surely are committed to >> protecting people's privacy if asked to. >> >> Joan >> >> >> >> -----Original Message----- >> From: T/S Howle [mailto:thomaschowle@bellsouth.net] >> Sent: Tuesday, December 04, 2018 11:42 AM >> To: genealogy-dna@rootsweb.com >> Subject: [DNA] E-mail icon not activated for Family Finder match >> >> I have a Family Finder match with someone whose e-mail icon is not >> activated and, therefore, I can't make contact with him. What causes >> this and how is it corrected? >> >> Thanks, Tom >> >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref Unsubscribe >> https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal >> RootsWeb community >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref Unsubscribe >> https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal >> RootsWeb community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is > funded and supported by Ancestry.com and our loyal RootsWeb community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community

Thank you Laura Best wishes Rhonda -----Original Message----- From: Laura Stewart <laurasgenealogy@gmail.com> Sent: Saturday, 8 December 2018 8:45 AM To: genealogy-dna@rootsweb.com Subject: [DNA] Re: E-mail icon not activated for Family Finder match I joined The FT DNA group for the Davis surname, which this match was researching and then the mail icon worked. I had talked w/ the group moderator first just trying to figure out what was going on (it proved a hypothetical adoption in my line) and they told me once I joined that group I’d be able to contact the person, and it worked. I assumed it was some sort of privacy setting. But beyond that I don’t know. Sent from my iPhone > On Dec 7, 2018, at 3:10 PM, Rhonda Flowers <rwflowers@optusnet.com.au> wrote: > > It is interesting that this topic should appear at this time. I am > receiving more and more matches on FTDNA that don't have the email > icon activated. At least 5 this week. > > Is this happening to others as well? > > Laura what did you mean "joined the family group"? Did you mean you > added them into your family tree on DNA? You would have to know the > relationaship to do that! > Cheers > Rhonda > > -----Original Message----- > From: Laura Stewart <laurasgenealogy@gmail.com> > Sent: Friday, 7 December 2018 11:34 PM > To: joanklince@earthlink.net; genealogy-dna@rootsweb.com > Subject: [DNA] Re: E-mail icon not activated for Family Finder match > > I have had this in the past and when I joined the family group the > person was in, the email icon came back for that person. *Shrug* > > Sent from my iPhone > >> On Dec 4, 2018, at 11:24 AM, Joan Lince <joanklince@earthlink.net> wrote: >> >> The person who has a match with you either has no email address or >> has not given FTDNA permission to post it. And FTDNA doesn't have a >> messaging system. Even if they did, and you were to send your match a >> message, there's no guarantee that they would answer you. If this >> person is a close match, you might get in touch with FTDNA Support to >> see if they have a way to help you. But they surely are committed to >> protecting people's privacy if asked to. >> >> Joan >> >> >> >> -----Original Message----- >> From: T/S Howle [mailto:thomaschowle@bellsouth.net] >> Sent: Tuesday, December 04, 2018 11:42 AM >> To: genealogy-dna@rootsweb.com >> Subject: [DNA] E-mail icon not activated for Family Finder match >> >> I have a Family Finder match with someone whose e-mail icon is not >> activated and, therefore, I can't make contact with him. What causes >> this and how is it corrected? >> >> Thanks, Tom >> >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref Unsubscribe >> https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal >> RootsWeb community >> >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref Unsubscribe >> https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal >> RootsWeb community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community > > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref Unsubscribe > https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal > RootsWeb community _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.com/postorius/lists/genealogy-dna@rootsweb.com Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community