I have been attempting to download COA files with the utility in Dnaged. one of the messages that I am getting is this: Server Error in '/' Application. ------------------------------ *The process cannot access the file 'F:\HostingSpaces\DNAGedcom\DNAGedcom.com\wwwroot\App_Data\Members\M E C\23AndMe\genealogy1_verizon.net_23andMe_COA.csv' because it is being used by another process* What am I doing wrong? Do I have to be a member to use the tool. I have logged out of 23andme. I have re-booted my computer to make sure I was completely out. Marilyn

Marilyn, are you using the 23andMe log-in at DNAGedcom when you request 23andMe files? On Mon, Nov 9, 2015 at 12:27 PM, Marilyn Bess via < genealogy-dna@rootsweb.com> wrote: > I have been attempting to download COA files with the utility in Dnaged. > one of the messages that I am getting is this: > Server Error in '/' Application. > ------------------------------ > *The process cannot access the file > 'F:\HostingSpaces\DNAGedcom\DNAGedcom.com\wwwroot\App_Data\Members\M E > C\23AndMe\genealogy1_verizon.net_23andMe_COA.csv' because it is being used > by another process* > > > What am I doing wrong? Do I have to be a member to use the tool. I have > logged out of 23andme. I have re-booted my computer to make sure I was > completely out. Marilyn > > ------------------------------- > To unsubscribe from the list, please send an email to > GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

You must be VERY patient with these files as it can continue to process in the background even when your screen goes away. Try to come back in a couple of hours and possibly run it again. -----Original Message----- From: genealogy-dna-bounces@rootsweb.com [mailto:genealogy-dna-bounces@rootsweb.com] On Behalf Of Marilyn Bess via Sent: Monday, November 09, 2015 12:27 PM To: genealogy-dna@rootsweb.com Subject: [DNA] Errors attempting to download COA files from Dnaged I have been attempting to download COA files with the utility in Dnaged. one of the messages that I am getting is this: Server Error in '/' Application. ------------------------------ *The process cannot access the file 'F:\HostingSpaces\DNAGedcom\DNAGedcom.com\wwwroot\App_Data\Members\M E C\23AndMe\genealogy1_verizon.net_23andMe_COA.csv' because it is being used by another process* What am I doing wrong? Do I have to be a member to use the tool. I have logged out of 23andme. I have re-booted my computer to make sure I was completely out. Marilyn ------------------------------- To unsubscribe from the list, please send an email to GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message