I've been downloading them directly from 23andMe, and have had no problems (and I finished today - 1,110 files!) >From your 23andMe home page, choose MY RESULTS, and then at the bottom right of the next screen, ANCESTRY TOOLS. Then select Countries of Ancestry (top of the left column). This will display all your sharing matches, first the ones on your account, and then an alphabetical list of everybody else. Choose a name, wait for the results to come up. Just below the chromosome diagram is a link to download the results. What you'll get is a .csv file, which is text. Double-clicking on this will cause it to open in Excel, or you can import it into Excel or other software that recognizes this format. On Nov 9, 2015, at 5:00 PM, Marilyn Bess via wrote: > I had some success it downloaded about the first 50 of my matches. I am > wondering if that is the capacity of the program or if it timed out. > Marilyn > > On Mon, Nov 9, 2015 at 1:03 PM, Patricia Sheldon via < > genealogy-dna@rootsweb.com> wrote: > >> I am logged in and I am having the same problem. >> >> ----- Original Message ----- >> From: "Doris Wheeler via" <genealogy-dna@rootsweb.com> >> To: "Marilyn Bess" <marilynbess1939@gmail.com>; < >> genealogy-dna@rootsweb.com> >> Sent: Monday, November 09, 2015 12:50 PM >> Subject: Re: [DNA] Errors attempting to download COA files from Dnaged >> >> >>> Marilyn, are you using the 23andMe log-in at DNAGedcom when you request >>> 23andMe files? >>> >>> On Mon, Nov 9, 2015 at 12:27 PM, Marilyn Bess via < >>> genealogy-dna@rootsweb.com> wrote: >>> >>>> I have been attempting to download COA files with the utility in >> Dnaged. >>>> one of the messages that I am getting is this: >>>> Server Error in '/' Application. >>>> ------------------------------ >>>> *The process cannot access the file >>>> 'F:\HostingSpaces\DNAGedcom\DNAGedcom.com\wwwroot\App_Data\Members\M E >>>> C\23AndMe\genealogy1_verizon.net_23andMe_COA.csv' because it is being >>>> used >>>> by another process* >>>> >>>> >>>> What am I doing wrong? Do I have to be a member to use the tool. I >> have >>>> logged out of 23andme. I have re-booted my computer to make sure I was >>>> completely out. Marilyn >>>> >>>> ------------------------------- >>>> To unsubscribe from the list, please send an email to >>>> GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without >>>> the quotes in the subject and the body of the message >>>> >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without >> the >>> quotes in the subject and the body of the message >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without >> the quotes in the subject and the body of the message >> > > ------------------------------- > To unsubscribe from the list, please send an email to GENEALOGY-DNA-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message