Wes Groleau wrote: > On 05-18-2011 09:52, singhals wrote: >> Ian Goddard wrote: >>> [email protected] wrote: >>>> >>>> It's so common here I forgot about it. Many places have french names, >>>> and >>>> major places have german, english, spanish names. >>> >>> That's a common source of problems. People take requirements for >>> granted& fail to mention them and then complain that they weren't >>> provided. >>> >> >> Variation #2 of the above: people fail to mention requirements, >> misunderstand the question when asked about them, and so respond >> incorrectly, and THEN complain ... >> (viz: the suit who was asked "will the salary ever change?" and said NO, >> forgetting the company gives an annual raise ...) > > Or the requirement is "It has to provide everything the old one did, > including all the stuff we've never used but won't admit we don't need." > > "And by the way, it has to look and feel like the old one, too" > And then there's the variant that the salesman told the potential customer that it would work just like the old one when what we were working one for two existing customers was structured very differently. I decided to duck out of that one. Fortunately I ran across someone I'd worked with before on the escalator at Charing Cross.... -- Ian The Hotmail address is my spam-bin. Real mail address is iang at austonley org uk