On Sat, 29 Jun 2013 17:37:30 +1200, Gmail Genmail wrote: >Ancestry are currently conducting a survey which seems to suggest that they >wish to do away with Old Search, and claiming only 2% of subscribers use it. > > > >2% may well be correct as a large number of users do not know Old Search >exists as it is not an obvious choice. > > > >Personally I loathe New Search and don't use it as the results are far too >many and poorly displayed, as compared to Old Search. Perhaps you should follow up this extract from a pressrelease. Tom ======================================================== Many of the recent concerns and comments have cited functionality that actually exists in current search, as well as in old search ? specifically: Our current search experience allows users to view search results as a list of ranked records or as a consolidated list of categories. Our current search experience allows users to do "Exact Match" searches. Our current search experience allows users to specify a "Collection Priority" to filter results by country. Crista Cowan has a great educational video which demonstrates this functionality in the current search experience: http://www.youtube.com/watch?v=c423yU5Ccs0. We also have a helpful article which does a side-by-side explanation of how to achieve the same types of results with the current search as in Old Search: http://ancestry.custhelp.com/app/answers/detail/a_id/5569/kw/old.

On 6/29/2013 1:45 AM, Tom Perrett wrote: > On Sat, 29 Jun 2013 17:37:30 +1200, Gmail Genmail wrote: > >> Ancestry are currently conducting a survey which seems to suggest that they >> wish to do away with Old Search, and claiming only 2% of subscribers use it. >> >> >> >> 2% may well be correct as a large number of users do not know Old Search >> exists as it is not an obvious choice. >> >> >> >> Personally I loathe New Search and don't use it as the results are far too >> many and poorly displayed, as compared to Old Search. > > Perhaps you should follow up this extract from a > pressrelease. > > Tom > > ======================================================== > Many of the recent concerns and comments have cited functionality that > actually exists in current search, as well as in old search ? specifically: > > Our current search experience allows users to view search results as a > list of ranked records or as a consolidated list of categories. > Our current search experience allows users to do "Exact Match" > searches. > Our current search experience allows users to specify a "Collection > Priority" to filter results by country. > > Crista Cowan has a great educational video which demonstrates this > functionality in the current search experience: > http://www.youtube.com/watch?v=c423yU5Ccs0. > > We also have a helpful article which does a side-by-side explanation of how > to achieve the same types of results with the current search as in Old > Search: http://ancestry.custhelp.com/app/answers/detail/a_id/5569/kw/old. > > Yes you can get some thing resembling the old search in the new search but who wants to go through and set all of those filters with each new search. I there a way to set ALL of the parameters so they do not have to be set with each search and visit to Ancestry?

Tom Perrett <tomp@st.net.au> wrote: > On Sat, 29 Jun 2013 17:37:30 +1200, Gmail Genmail wrote: > > >Ancestry are currently conducting a survey which seems to suggest that they > >wish to do away with Old Search, and claiming only 2% of subscribers use it. > > > > > > > >2% may well be correct as a large number of users do not know Old Search > >exists as it is not an obvious choice. > > > > > > > >Personally I loathe New Search and don't use it as the results are far too > >many and poorly displayed, as compared to Old Search. > > Perhaps you should follow up this extract from a > pressrelease. > > Tom > > ======================================================== > Many of the recent concerns and comments have cited functionality that > actually exists in current search, as well as in old search ? specifically: > > Our current search experience allows users to view search results as a > list of ranked records or as a consolidated list of categories. > Our current search experience allows users to do "Exact Match" > searches. > Our current search experience allows users to specify a "Collection > Priority" to filter results by country. > > Crista Cowan has a great educational video which demonstrates this > functionality in the current search experience: > http://www.youtube.com/watch?v=c423yU5Ccs0. > > We also have a helpful article which does a side-by-side explanation of how > to achieve the same types of results with the current search as in Old > Search: http://ancestry.custhelp.com/app/answers/detail/a_id/5569/kw/old. But surely is there not a point that the way "to achieve the same types of results with the current search as in Old Search" requires "a great educational video" and "a helpful article", whereas in Old Search it was pretty intuitive? John. -- Please reply to john at yclept dot wanadoo dot co dot uk.

On 29/06/2013 08:46, John Hill wrote: > But surely is there not a point that the way "to achieve the same types > of results with the current search as in Old Search" requires "a great > educational video" and "a helpful article", whereas in Old Search it was > pretty intuitive? It seems a lot of messing about instead of being able to do it in a much simpler way. I had a discussion with one of their people on the Support Communities. I think I gave an example where I could search on surname and town and get a match but if I did the same in New Search it did not show any matches at all. Why is it that online sites insist on messing things up against the wishes of the users. Something similar has happened on Flickr and Google so it all the time, making their sites progressively worse.

In message <gbzcfgargnh.mp69np0.pminews@news.usenetserver.com>, Tom Perrett <tomp@st.net.au> writes: [] > Our current search experience allows users to view search results as a >list of ranked records or as a consolidated list of categories. > Our current search experience allows users to do "Exact Match" >searches. > Our current search experience allows users to specify a "Collection >Priority" to filter results by country. > >Crista Cowan has a great educational video which demonstrates this >functionality in the current search experience: [] I fear it's a lost cause: when someone starts talking about an "experience" in this sort of context, you can be fairly certain that they're into management, and unlikely to actually listen to real users. There'll be mention of a "journey" before too long, I bet. -- J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf We have a huge scare over BSE when it is only killing the same number of people as alarm clocks. Shouldn't we be having an alarm clock scare, too? ("Equinox" on Risk, April 1999, paraphrased by Polly Toynbee in Radio Times.)