>On Thursday, August 29, 2013 12:17:52 PM UTC+2, Brian Lummis wrote: >> See BBC News article http://www.bbc.co.uk/news/uk-england-23861821 >> >> >> >> Unfortunately the payment gateway was not working when I tried to obtain >> a >> copy. >> >> >> >> Brian On Thu, 29 Aug 2013 04:16:10 -0700 (PDT), melanie chesnel <mellychesnel@gmail.com> wrote: >I have just paid for and ordered one for my greatuncle - there is a 10 day >delay before it is available for download and it will only remain >downloadable for 31 days. I suspect they are still digitalising the stuff >as people order it which explains the delay > >regards melanie > Charles Ellson" wrote in message news:jrav199tr01k1e6q8cfmslkod11ad3ismq@4ax.com... >I suspect they're working the usual PRFD way, i.e. they copy the will >from the original when someone requests it; the only "new work" is >possibly the index which in modern times should involve little extra >effort to provide on-line access. Just an update on my experience. I eventually got access to the payment gateway and paid for a copy of the will for Richard LUMMIS. I was interested as I had not come across this member of the family before. I was told that it would take up to 10 days to become available but received email today saying that it was ready to view, so an acceptable delay. However the will turned out to be of a Richard LUNNISS which was clearly written 4 times in the document. So it would appear to be another case of bad indexing and a waste of £6 as it is completely unrelated to my research. Brian

On Sat, 31 Aug 2013 09:03:43 +0100, "Brian Lummis" <lummis@btinternet.com> wrote: >>On Thursday, August 29, 2013 12:17:52 PM UTC+2, Brian Lummis wrote: >>> See BBC News article http://www.bbc.co.uk/news/uk-england-23861821 >>> >>> >>> >>> Unfortunately the payment gateway was not working when I tried to obtain >>> a >>> copy. >>> >>> >>> >>> Brian > >On Thu, 29 Aug 2013 04:16:10 -0700 (PDT), melanie chesnel ><mellychesnel@gmail.com> wrote: > >>I have just paid for and ordered one for my greatuncle - there is a 10 day >>delay before it is available for download and it will only remain >>downloadable for 31 days. I suspect they are still digitalising the stuff >>as people order it which explains the delay >> >>regards melanie >> >Charles Ellson" wrote in message >news:jrav199tr01k1e6q8cfmslkod11ad3ismq@4ax.com... > >>I suspect they're working the usual PRFD way, i.e. they copy the will >>from the original when someone requests it; the only "new work" is >>possibly the index which in modern times should involve little extra >>effort to provide on-line access. > >Just an update on my experience. I eventually got access to the payment >gateway and paid for a copy of the will for Richard LUMMIS. I was interested >as I had not come across this member of the family before. I was told that >it would take up to 10 days to become available but received email today >saying that it was ready to view, so an acceptable delay. However the will >turned out to be of a Richard LUNNISS which was clearly written 4 times in >the document. So it would appear to be another case of bad indexing and a >waste of £6 as it is completely unrelated to my research. > Tell them. You might get your sick squid back and somebody else might get their relative if/when the index is corrected.