I was/am on the FMP customer panel and at first they seemed to be listening but now my posts do not get posted and my emails are ignored. I think they got tired of listening to us. My main annoyance is the parish images that apparently cover dates such as 1600 to 1910 with only 100 pages and covers different date ranges with huge gaps in between and not always in date order. Just to make things really difficult they have lumped a lot of North Yorkshire parishes under East Yorkshire. Like others I generally only use this site for the newspapers now.