BT will only show phone numbers of BT customers. The family may have their landline phone supplied by another phone company. Also they may have chosen to have their number withheld which means that it will not be given out by phone directories etc, only by the family. In the UK several broadband providers give combined phone and broadband and as most families now have broadband they may still have a landline phone. More people are going over to mobile phones as we call them in the UK and most young people tend to use social media to contact each other. You could try social media to find the family concerned. Gorleston comes under Great Yarmouth for the area code (I think that is what you call it in the US). Good hunting Gordon "Susan" wrote in message news:[email protected] Did the BT thing. Came up with Gorleston, Greater Yarmouth. Either the family moved or their phone is unlisted or like most families in the U.S., they only have a cell phone. Sigh, Genealogy is getting harder now. Susan There's more to NY than NYC.

On Tue, 30 Dec 2014 13:47:50 -0000, "Gordon" <[email protected]> wrote: >BT will only show phone numbers of BT customers. > Incorrect. BT has to show the number of any other company's customer supplied to them for insertion into the directory :- "The Phone Book online uses source data from a core database to which all licensed Telecommunications Operators and Service Providers submit their customer's directory data." [http://www.thephonebook.bt.com/publisha.content/en/search/business_by_type/help.publisha] >The family may have their >landline phone supplied by another phone company. Also they may have chosen >to have their number withheld which means that it will not be given out by >phone directories etc, only by the family. > >In the UK several broadband providers give combined phone and broadband and >as most families now have broadband they may still have a landline phone. >More people are going over to mobile phones as we call them in the UK and >most young people tend to use social media to contact each other. You could >try social media to find the family concerned. > >Gorleston comes under Great Yarmouth for the area code (I think that is what >you call it in the US). > >Good hunting > >Gordon > >"Susan" wrote in message >news:[email protected] > >Did the BT thing. Came up with Gorleston, Greater Yarmouth. Either the >family moved or their phone is unlisted or like most families in the U.S., >they only have a cell phone. Sigh, Genealogy is getting harder now. > >Susan >There's more to NY than NYC.