Mary, Changing the font size may fix problem and it may not , depending upon whether after font size change you have all the website display on the screen, then Yes solved. But if website still not all dispayed on screen then I suggest a problem may still exist. I did some playing around and tried various dispay settings etc and found that a maximised screen before website fully opens/displays gives no problem! Did you or do you have the screen "maximised" when you look at Rookwood, as I found that if the website did not display fully on the screen, either due to either low video resolution setting or NON maximised screen, then upon either scrolling right to see the rest of the right hand side of the screen OR THEN Maximising the screen, the blue banner right hand section did not display. BUT if Rookwood screen was initially opened maximised AND assuming when maximised, the full screen was displayed, THEN the full blue banner would be displayed. I have sent an email to the Rookwood websites design company and will post their reply (if I get one). If I get a reply I will also ask them why a Surname ONLY search isnt possible, as we genealogists look for surnames without any knowledge of any given names. regards John H "Mary Dean" <Deans@bigpond.com> wrote in message news:mailman.599.1254084090.19407.genanz@rootsweb.com... I too have been having trouble, I have now solved it!! Thank you to the kind person who said it was after the plus or minus font size - it does not show that on the page I get, however I went just after the three plus or minus signs and clicked my mouse - then the login appeared. Might be worth trying for those with the same problem. Must be something still wrong with the site Mary