I emailed Rookwood using the registration email I received to let them know that the login link was not showing up on my screen. I received a reply today with a request to send a screen dump so it could be forwarded to their IT people. That's when I worked out that my screen resolution was the culprit - I use 800x600 so I can actually see the screen - it just means that I have to scroll across the page. So I thought I would change the screen resolution to 1024x768 so that I could capture the whole screen in one screen dump and that's when I noticed that the login and search fields appeared in the top right hand corner. So for me the problem is solved. I've emailed Rookwood my screen dumps at both resolutions for their IT people to have a look at. Jenny "John H" <johnH4999@hotmail.com> wrote in message news:4ac02125$1@news.comindico.com.au... > Mary, > Changing the font size may fix problem and it may not , depending upon > whether > after font size change you have all the website display on the screen, > then Yes solved. > > But if website still not all dispayed on screen then I suggest a problem > may still exist. > > I did some playing around and tried various dispay settings etc > and found that a maximised screen before website fully opens/displays > gives no problem! > > Did you or do you have the screen "maximised" when you look at Rookwood, > as I found that if the website did not display fully on the screen, > either due to either low video resolution setting or NON maximised screen, > then upon either scrolling right to see the rest of the right hand side of > the screen > OR > THEN Maximising the screen, the blue banner right hand section did not > display. > > BUT if Rookwood screen was initially opened maximised > AND assuming when maximised, the full screen was displayed, > THEN the full blue banner would be displayed. > > I have sent an email to the Rookwood websites design company and will post > their reply (if I get one). > If I get a reply I will also ask them why a Surname ONLY search isnt > possible, > as we genealogists look for surnames without any knowledge of any given > names. > > regards > John H > > "Mary Dean" <Deans@bigpond.com> wrote in message > news:mailman.599.1254084090.19407.genanz@rootsweb.com... > I too have been having trouble, I have now solved it!! Thank you to the > kind person who said it was after the plus or minus font size - it does > not show that on the page I get, however I went just after the three plus > or minus signs and clicked my mouse - then the login appeared. Might be > worth trying for those with the same problem. Must be something still > wrong with the site > Mary >