Hi Jenny, When I replied earlier, I had also found out that a minimum of 1024x 768 was needed for full webpage (without any scroll bars appearance), BUT they still have the problem re maximising that I stated below. No answer from their Web design mob yet. ****NOTE**** Anyone contemplating changing from 800 x 600 needs to be sure their perhaps older CRT monitor will actually display 1024 x 768, lots of them only went as high as 800 x600, so if changing from 800 x 600, to 1024 x 768 if the screen resolution makes the horizontal sync go crazy, just let it revert in 15 secs and stick with 800 x 600 or buy a newer screen that will handle 1024 x 768 or higher. regards John H "Jenny Chester" <jennychester@bordernet.com.au> wrote in message news:4ac03fcb$0$5420$afc38c87@news.optusnet.com.au... >I emailed Rookwood using the registration email I received to let them know >that the login link was not showing up on my screen. I received a reply >today with a request to send a screen dump so it could be forwarded to >their IT people. That's when I worked out that my screen resolution was >the culprit - I use 800x600 so I can actually see the screen - it just >means that I have to scroll across the page. So I thought I would change >the screen resolution to 1024x768 so that I could capture the whole screen >in one screen dump and that's when I noticed that the login and search >fields appeared in the top right hand corner. So for me the problem is >solved. I've emailed Rookwood my screen dumps at both resolutions for their >IT people to have a look at. > > Jenny > > "John H" <johnH4999@hotmail.com> wrote in message > news:4ac02125$1@news.comindico.com.au... >> Mary, >> Changing the font size may fix problem and it may not , depending upon >> whether >> after font size change you have all the website display on the screen, >> then Yes solved. >> >> But if website still not all dispayed on screen then I suggest a problem >> may still exist. >> >> I did some playing around and tried various dispay settings etc >> and found that a maximised screen before website fully opens/displays >> gives no problem! >> >> Did you or do you have the screen "maximised" when you look at Rookwood, >> as I found that if the website did not display fully on the screen, >> either due to either low video resolution setting or NON maximised >> screen, >> then upon either scrolling right to see the rest of the right hand side >> of the screen >> OR >> THEN Maximising the screen, the blue banner right hand section did not >> display. >> >> BUT if Rookwood screen was initially opened maximised >> AND assuming when maximised, the full screen was displayed, >> THEN the full blue banner would be displayed. >> >> I have sent an email to the Rookwood websites design company and will >> post their reply (if I get one). >> If I get a reply I will also ask them why a Surname ONLY search isnt >> possible, >> as we genealogists look for surnames without any knowledge of any given >> names. >> >> regards >> John H >> >> "Mary Dean" <Deans@bigpond.com> wrote in message >> news:mailman.599.1254084090.19407.genanz@rootsweb.com... >> I too have been having trouble, I have now solved it!! Thank you to the >> kind person who said it was after the plus or minus font size - it does >> not show that on the page I get, however I went just after the three plus >> or minus signs and clicked my mouse - then the login appeared. Might be >> worth trying for those with the same problem. Must be something still >> wrong with the site >> Mary >> > >