George, I think what I've got is Win7 - I've had this computer for at least 2 years, maybe more. It's an "Asus"... I'm not over fond of it, but it still works, so I'm not gonna replace it. (I wrote in to HP help, and got a list of things I could do at least 2 "pages" long! Most of which I didn't understand at all. I plan to forward that list to my tech at my provider - my local phone company. She's pretty good maybe she can make sense of his list! As far as the printer goes: the on button is lit- It tells me it's printing (not doing it, though)& the "touchsmart" screen on the printer lites up, and I can move the option icons on the touchscreen. So, that would indicate to me, that it's getting power... (I assume that if it wasn't getting power, NOTHING would work...) I have been having some problems with my internet, too. I click on something on Google's list... and not one thing happens... OOOOF-DAH!!! I didn't intend this to get so long.... thanks for allowing me to do a bit of venting. Thanks! NancyT On 4/24/2013 10:17 PM, George wrote: > The printer needs to match the operating system not the computer,, I will > guess you have got win 8,,,printers that work win7 should work with win 8 , > however if your worried about it you an check the requirements of your > operating system at MS for compatibility. You will probable also get and > answer if you google the printe model and use compatible with win( x ). > > cheers George& the sixPack > > -----Original Message----- > From: Nancy Tollefson > Sent: Tuesday, April 23, 2013 6:34 PM > To: [email protected] > Subject: [GN] computer specs. help needed. > > Hi, > > I think my printer is doing a fade-out on my. Right now I have an > HPphotosmart premium printer. It both prints and copies. It has 5 ink > tanks - magenta, cyan, yellow, photo black and text black. > > My computer is an Asus. I need to know where to find the specs on it, so > I can get a printer that will work with it. I like HP or Canon. And, > of course, I like the 5 ink tanks. > > hoping someone can figure out what I need. > > Thanks much!! > > NancyT > > ******************** > > Gen-Newbie's website: >