George and any other interested helper, My husband is able to send and receive mail in G-mail but not in Thunderbird. In order for Lyle to access his G-mail account all he has to do is type in the url g-mail.com and his email account immediately comes up. He does not have to sign in with user name or password. It is apparent that G-mail is not popping the mail to Thunderbird or something like that. The message that pops up in Thunderbird states: Enter password for Lyle on Pop.googlemail.com but it will not accept "any" password even the one we recreated. What an absolute pain. Our ISP is Time Warner. Should I just try to create a new account???????? Please help us if you can. Thanks, Yvonne __________________________________________________________________________ On 4/18/2013 5:20 PM, George wrote: > He has his configuration wrong,, either that or his isp has his email blocked,, have seen this happen when somebodies email account gets hacked and a spammer starts sending tons of email. Does he get and error message? if so what does it say? Who is his ISP? > >