G'Day Elaine, Kathy,Yvonne,Sally, Cora,Wanda Thank You all for your contributions re my computer. I have found AVG paid version was the problem, BIG TIME. I tried to delete it the normal way, no such luck, I did manage to eliminate some of it with IOBIT Uninstaller. I went from a spare 29.4gb to 14.4 gb. I have searched the net looking for ways to delete it, no such luck Like Yvonve it tells me its deleted, then it pops up. I have, like Yvonve tried every uninstaller, except Revo Right now, Im only using Microsoft Security Essentials, I am not very computer literate and am so nervous about using the computer,specially on line. My computer is so slow, even I can move faster than it.That's something believe me. I use Vista 32bit. Despite all they say about Vista, Im now used to it and like it. Unfortunately, it didn't come with a startup disc. Id like to wipe everything out & start again from scratch, dont know how to go about it I still have my iMac, but prefer my laptop with vista Thanks for listening to me, any ideas are welcome Annette Aksenov

Hi Annette, Following is the site I used to work with a technician. You can either call or work with someone online. I prefer to work online and type my questions. The gal that I got today was the third try for me to get a tech, and she was great. They will want to work inside your computer via remote access. You will be able to see everything they do. So far she removed all of the traces of AVG. I was using the free. I would think that if you were using the paid version she can surely get help. My tech removed AVG manually. You can use all the uninstallers there are but they won't clean AVG from your computer. Annette, I wouldn't hesitate to get help from AVG. I think that at this moment they are getting many many complaints. I hope you find a solution. Take care. Yvonne _______________________________________________________________________ On 4/1/2013 7:07 PM, Annette wrote: > G'Day Elaine, Kathy,Yvonne,Sally, Cora,Wanda > > Thank You all for your contributions re my computer. > > I have found AVG paid version was the problem, BIG TIME. > > I tried to delete it the normal way, no such luck, I did manage to eliminate some of it with IOBIT Uninstaller............ > >

Yvonne Thank You Will follow it up I love my laptop prefer it to the iMAc Annette A ----- Original Message ----- From: "Yvonne Strong" <.rootsweb.com/~newbie/ > > >body of the message