Having problems with Xp Dell pc .I am trying to get all my stuff off this computer. Ox5a4d684d reference at )xO0000000 (8 0's) memory could not be read click ok to terminate or click cancel to de bug. I have done both. Still problem. Freezes shows hour glass. Pc just started doing this yesterday. Any suggestions on how to solve this problem . Looking for a new computer . Decisions on what brand to buy. Already have a lap top. Joyce Ann