Mary, I can't help with your problem, but this is my solution to some computer problems. If anyone enters the room where my compter is located they are made aware that their life and health insurance should be current. Saves saying "No you may not use my computer. ellen (just a nasty old woman.) I cannot access Internet Explorer. I found the definition of XPCOM using > my > d-in-law's computer where I happen to be right now. I am heading home > tonight. I guess a solution will have to wait until then. > Thanks for your input Joy. I do appreciate it. > Mary > ----- Original Message ----- > From: "Joy Gulden" <jegulden@gmail.com> > To: <gen-newbie@rootsweb.com> > Sent: Sunday, April 06, 2014 12:58 PM > Subject: Re: [GN] Internet problem...HELP! > > >> Can you access the internet using Internet Explorer, instead of >> Firefox? If so, just search on XPCOM >> >> Here is the answer from a Mozilla site and you might be able to just do >> a complete uninstall of Firefox and then a download and reinstall. But, >> you need to be able to access the internet to download. Unless, you are >> like me and keep a copy of the downloaded .exe setup in your >> download folder. Do not know if doing an uninstall and then reinstall >> of the .exe will give you the XPCOM dll file, however. Good >> luck. Joy >> >> https://support.mozilla.org/en-US/questions/968348 >> >> >> Helpful Reply >> >> Hello, >> >> Certain Firefox problems can be solved by performing a/Clean reinstall/. >> This means you remove Firefox program files (not bookmarks, history, >> passwords, etc unless you check to do so) and then reinstall Firefox. >> Please follow these steps: >> >> *Note:*You might want to print these steps or view them in another >> browser. >> >> 1. Download the latest Desktop version of Firefox >> fromhttp://www.mozilla.org <http://www.mozilla.org/>and save the >> setup file to your computer. >> 2. After the download finishes, close all Firefox windows (click Exit >> from the Firefox or File menu). >> 3. Delete the Firefox installation folder, which is located in one of >> these locations, by default: >> * *Windows:* >> o C:\Program Files\Mozilla Firefox >> o C:\Program Files (x86)\Mozilla Firefox >> * *Mac:*Delete Firefox from the Applications folder. >> * *Linux:*If you installed Firefox with the distro-based package >> manager, you should use the same way to uninstall it - see >> Install Firefox on Linux >> <https://support.mozilla.org/en-US/kb/install-firefox-linux>. If >> you downloaded and installed the binary package from theFirefox >> download page <http://www.mozilla.org/firefox#desktop>, simply >> remove the folder/firefox/in your home directory. >> 4. Now, go ahead and reinstall Firefox: >> 1. Double-click the downloaded installation file and go through the >> steps of the installation wizard. >> 2. Once the wizard is finished, choose to directly open Firefox >> after clicking the Finish button. >> >> Please report back to see if this helped you! >> >> Thank you. >> >> >> >> >> >> >> >> On 4/6/2014 7:02 AM, Mary Finley wrote: >>> Dear Newbies, >>> I am not sure what happened (suspect grandchild) and am even less sure >>> about what to do next. >>> >>> I can access email just fine, but when I tried to reach internet via >>> Firefox (I then disconnected it) and next Internet Explorer, what pops >>> up >>> is cannont connect XPCOM. I have Vista. >>> >>> Also, I tried to run Norton and a couple of other "clean ups" and got >>> the >>> same XPCOM. >>> >>> Please help! >>> >>> Kind regards, >>> Mary McCanney Finley >>> >> >> >> >> --- >> This email is free from viruses and malware because avast! Antivirus >> protection is active. >> http://www.avast.com >> >> ******************** >> >> Gen-Newbie's website: >> >> http://www.rootsweb.com/~newbie/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > > > ******************** > > Gen-Newbie's website: > > http://www.rootsweb.com/~newbie/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

I am with you, Ellen. Neysa ----- Original Message ----- From: bruce.mckown@wavelinx.net To: gen-newbie@rootsweb.com Sent: Sunday, April 06, 2014 2:16 PM Subject: Re: [GN] Internet problem...HELP! Mary, I can't help with your problem, but this is my solution to some computer problems. If anyone enters the room where my compter is located they are made aware that their life and health insurance should be current. Saves saying "No you may not use my computer. ellen (just a nasty old woman.) I cannot access Internet Explorer. I found the definition of XPCOM using > my > d-in-law's computer where I happen to be right now. I am heading home > tonight. I guess a solution will have to wait until then. > Thanks for your input Joy. I do appreciate it. > Mary > ----- Original Message ----- > From: "Joy Gulden" <jegulden@gmail.com> > To: <gen-newbie@rootsweb.com> > Sent: Sunday, April 06, 2014 12:58 PM > Subject: Re: [GN] Internet problem...HELP! > > >> Can you access the internet using Internet Explorer, instead of >> Firefox? If so, just search on XPCOM >> >> Here is the answer from a Mozilla site and you might be able to just do >> a complete uninstall of Firefox and then a download and reinstall. But, >> you need to be able to access the internet to download. Unless, you are >> like me and keep a copy of the downloaded .exe setup in your >> download folder. Do not know if doing an uninstall and then reinstall >> of the .exe will give you the XPCOM dll file, however. Good >> luck. Joy >> >> https://support.mozilla.org/en-US/questions/968348 >> >> >> Helpful Reply >> >> Hello, >> >> Certain Firefox problems can be solved by performing a/Clean reinstall/. >> This means you remove Firefox program files (not bookmarks, history, >> passwords, etc unless you check to do so) and then reinstall Firefox. >> Please follow these steps: >> >> *Note:*You might want to print these steps or view them in another >> browser. >> >> 1. Download the latest Desktop version of Firefox >> fromhttp://www.mozilla.org <http://www.mozilla.org/>and save the >> setup file to your computer. >> 2. After the download finishes, close all Firefox windows (click Exit >> from the Firefox or File menu). >> 3. Delete the Firefox installation folder, which is located in one of >> these locations, by default: >> * *Windows:* >> o C:\Program Files\Mozilla Firefox >> o C:\Program Files (x86)\Mozilla Firefox >> * *Mac:*Delete Firefox from the Applications folder. >> * *Linux:*If you installed Firefox with the distro-based package >> manager, you should use the same way to uninstall it - see >> Install Firefox on Linux >> <https://support.mozilla.org/en-US/kb/install-firefox-linux>. If >> you downloaded and installed the binary package from theFirefox >> download page <http://www.mozilla.org/firefox#desktop>, simply >> remove the folder/firefox/in your home directory. >> 4. Now, go ahead and reinstall Firefox: >> 1. Double-click the downloaded installation file and go through the >> steps of the installation wizard. >> 2. Once the wizard is finished, choose to directly open Firefox >> after clicking the Finish button. >> >> Please report back to see if this helped you! >> >> Thank you. >> >> >> >> >> >> >> >> On 4/6/2014 7:02 AM, Mary Finley wrote: >>> Dear Newbies, >>> I am not sure what happened (suspect grandchild) and am even less sure >>> about what to do next. >>> >>> I can access email just fine, but when I tried to reach internet via >>> Firefox (I then disconnected it) and next Internet Explorer, what pops >>> up >>> is cannont connect XPCOM. I have Vista. >>> >>> Also, I tried to run Norton and a couple of other "clean ups" and got >>> the >>> same XPCOM. >>> >>> Please help! >>> >>> Kind regards, >>> Mary McCanney Finley >>> >> >> >> >> --- >> This email is free from viruses and malware because avast! Antivirus >> protection is active. >> http://www.avast.com >> >> ******************** >> >> Gen-Newbie's website: >> >> http://www.rootsweb.com/~newbie/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > > > ******************** > > Gen-Newbie's website: > > http://www.rootsweb.com/~newbie/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ******************** Gen-Newbie's website: http://www.rootsweb.com/~newbie/ ------------------------------- To unsubscribe from the list, please send an email to GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Well, it took a huge chunk of my poor love's time and a chunk of $ to sign on to Geek Squad, but it's fixed! ----- Original Message ----- From: <bruce.mckown@wavelinx.net> To: <gen-newbie@rootsweb.com> Sent: Sunday, April 06, 2014 2:16 PM Subject: Re: [GN] Internet problem...HELP! > > > Mary, I can't help with your problem, but this is my solution to some > computer problems. If anyone enters the room where my compter is located > they are made aware that their life and health insurance should be > current. Saves saying "No you may not use my computer. ellen (just a > nasty old woman.) > > I cannot access Internet Explorer. I found the definition of XPCOM using >> my >> d-in-law's computer where I happen to be right now. I am heading home >> tonight. I guess a solution will have to wait until then. >> Thanks for your input Joy. I do appreciate it. >> Mary >> ----- Original Message ----- >> From: "Joy Gulden" <jegulden@gmail.com> >> To: <gen-newbie@rootsweb.com> >> Sent: Sunday, April 06, 2014 12:58 PM >> Subject: Re: [GN] Internet problem...HELP! >> >> >>> Can you access the internet using Internet Explorer, instead of >>> Firefox? If so, just search on XPCOM >>> >>> Here is the answer from a Mozilla site and you might be able to just do >>> a complete uninstall of Firefox and then a download and reinstall. But, >>> you need to be able to access the internet to download. Unless, you are >>> like me and keep a copy of the downloaded .exe setup in your >>> download folder. Do not know if doing an uninstall and then reinstall >>> of the .exe will give you the XPCOM dll file, however. Good >>> luck. Joy >>> >>> https://support.mozilla.org/en-US/questions/968348 >>> >>> >>> Helpful Reply >>> >>> Hello, >>> >>> Certain Firefox problems can be solved by performing a/Clean reinstall/. >>> This means you remove Firefox program files (not bookmarks, history, >>> passwords, etc unless you check to do so) and then reinstall Firefox. >>> Please follow these steps: >>> >>> *Note:*You might want to print these steps or view them in another >>> browser. >>> >>> 1. Download the latest Desktop version of Firefox >>> fromhttp://www.mozilla.org <http://www.mozilla.org/>and save the >>> setup file to your computer. >>> 2. After the download finishes, close all Firefox windows (click Exit >>> from the Firefox or File menu). >>> 3. Delete the Firefox installation folder, which is located in one of >>> these locations, by default: >>> * *Windows:* >>> o C:\Program Files\Mozilla Firefox >>> o C:\Program Files (x86)\Mozilla Firefox >>> * *Mac:*Delete Firefox from the Applications folder. >>> * *Linux:*If you installed Firefox with the distro-based package >>> manager, you should use the same way to uninstall it - see >>> Install Firefox on Linux >>> <https://support.mozilla.org/en-US/kb/install-firefox-linux>. If >>> you downloaded and installed the binary package from theFirefox >>> download page <http://www.mozilla.org/firefox#desktop>, simply >>> remove the folder/firefox/in your home directory. >>> 4. Now, go ahead and reinstall Firefox: >>> 1. Double-click the downloaded installation file and go through the >>> steps of the installation wizard. >>> 2. Once the wizard is finished, choose to directly open Firefox >>> after clicking the Finish button. >>> >>> Please report back to see if this helped you! >>> >>> Thank you. >>> >>> >>> >>> >>> >>> >>> >>> On 4/6/2014 7:02 AM, Mary Finley wrote: >>>> Dear Newbies, >>>> I am not sure what happened (suspect grandchild) and am even less sure >>>> about what to do next. >>>> >>>> I can access email just fine, but when I tried to reach internet via >>>> Firefox (I then disconnected it) and next Internet Explorer, what pops >>>> up >>>> is cannont connect XPCOM. I have Vista. >>>> >>>> Also, I tried to run Norton and a couple of other "clean ups" and got >>>> the >>>> same XPCOM. >>>> >>>> Please help! >>>> >>>> Kind regards, >>>> Mary McCanney Finley >>>> >>> >>> >>> >>> --- >>> This email is free from viruses and malware because avast! Antivirus >>> protection is active. >>> http://www.avast.com >>> >>> ******************** >>> >>> Gen-Newbie's website: >>> >>> http://www.rootsweb.com/~newbie/ >>> >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the >>> quotes in the subject and the body of the message >> >> >> ******************** >> >> Gen-Newbie's website: >> >> http://www.rootsweb.com/~newbie/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message >> > > > > > ******************** > > Gen-Newbie's website: > > http://www.rootsweb.com/~newbie/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >