Doreen, I think there is Microsoft essentials on my old pc but I do not use it. I use AVG. I tried to look up the error but could not find any information about it. I do not want to do a restore as I am getting my info off of the pc . I got most off in back up but need to get my word doc. off. I use AVG and that seems to freeze my pc also. THe pc is too old to take to a shop etc. It is an old Dell dimension about 12 years old. Thanks, Joyce Ann > From: doreen@dolphin411.freeserve.co.uk > To: gen-newbie@rootsweb.com > Date: Thu, 17 Apr 2014 22:26:09 +0100 > Subject: Re: [GN] Computer problems freezing and message > > Joyce i have had that same message for 5days so I spoke to the shop I bought > it and its a error in microsoft essentials I tried 4 times to do a restore > point and could'nt so I uninstalled it and put in AVG it froze and stalled > just the same as yours but seems ok so far > Doreen > > > ******************** > > Gen-Newbie's website: > > http://www.rootsweb.com/~newbie/ > > > ------------------------------- > To unsubscribe from the list, please send an email to GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I did find Microsoft essentials on my pc and I uninstalled it. It had not been used since 2011. Somehow my AVG icon disappeared from my bar below . I will have to try tomorrow to see if it will work alright. Joyce Ann > From: ohgrandma7@hotmail.com > To: gen-newbie@rootsweb.com > Date: Thu, 17 Apr 2014 17:41:10 -0400 > Subject: Re: [GN] Computer problems freezing and message > > Doreen, > I think there is Microsoft essentials on my old pc but I do not use it. I use AVG. I tried to look up the error but could not find any information about it. I do not want to do a restore as I am getting my info off of the pc . I got most off in back up but need to get my word doc. off. I use AVG and that seems to freeze my pc also. THe pc is too old to take to a shop etc. It is an old Dell dimension about 12 years old. > Thanks, > > Joyce Ann > > > From: doreen@dolphin411.freeserve.co.uk > > To: gen-newbie@rootsweb.com > > Date: Thu, 17 Apr 2014 22:26:09 +0100 > > Subject: Re: [GN] Computer problems freezing and message > > > > Joyce i have had that same message for 5days so I spoke to the shop I bought > > it and its a error in microsoft essentials I tried 4 times to do a restore > > point and could'nt so I uninstalled it and put in AVG it froze and stalled > > just the same as yours but seems ok so far > > Doreen > > > > > > ******************** > > > > Gen-Newbie's website: > > > > http://www.rootsweb.com/~newbie/ > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > > > ******************** > > Gen-Newbie's website: > > http://www.rootsweb.com/~newbie/ > > > ------------------------------- > To unsubscribe from the list, please send an email to GEN-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Joyce mine would'nt let me do a restore I also have XP home edition and am starting to have problems at the moment it s ok but updates have finished so I may have to up it to windows 7 IE is beginning to freeze and says to up to IE9 dont know if xp will take it Doreen