Thank you for your repy Cathy. All things suggested including looking for it in the Revo deleted file. I even reinstalled the program!! Also did the system restore..nothing has brought back the file. Reading Microsoft's answer to the problem was so detailed it almost did me in...So, my laptop is running hot air most times cuz the p.c. is 'on'.... I can still shut down in the start button, so I guess I am lucky...Carol Message: 11 Date: Tue, 29 Nov 2011 17:45:57 -0800 (PST) From: Cathy Champion <cacshantih@sbcglobal.net> Subject: Re: [GN] Has anyone To: gen-newbie@rootsweb.com Message-ID: <1322617557.42803.YahooMailClassic@web80206.mail.mud.yahoo.com> Content-Type: text/plain; charset=iso-8859-1 Hi Carol, ? Did you look in your recycle bin, or try doing a system restore using?one of the?older dates?? ? I know that you used Revo Uninstaller - I've used that in the past - I'm sure you? checked the deleted files there but I'll mention it in case. ? In the end, screaming helps a lot, as well as chocolate. Cathy Champion in Fenton, MO (St. Louis) This message represents the official view of the little voices in my head. ?