Hi Bob We do have ADSL broadband and Bigpond help tell me the problem is with the server from whence the broadcast comes. I have put in a query to Ancestory.com.au but so far the problem hasn't been resolved. Maybe Australia is too far away? After all we are downunder. Thanks for your input Valma ----- Original Message ----- From: "bob gillis" <robertgillis@verizon.net> To: <gen-comp-tips@rootsweb.com> Sent: Tuesday, August 12, 2008 10:25 PM Subject: Re: [GEN-COMP-TIPS] Ancestory.com Web Seminar > > > Jim & Val Newson wrote: >> I wonder if anyone has had the same problem as me? Have been trying to >> view this webnar but keep getting the message "insufficient bandwidth" >> and I wonder if someone could enlighten me in rather simple terms please >> as I am in my senior years. I should add that I have followed all the >> suggestions on the website but to no avail. I use a Lenovo laptop with >> Windows Vista Business, 1G Ram, Nvidia 128 mb graphics, Windows Media >> Player, Norton Internet Security. > > You query did not say what kind of internet connection you have. > > What type of internet connection do you have? Is it dial up connection > with a 56 bit modem, wired DSL or Cable connection? Since you are in > Australia there may be a problem in that your ISP bigpond.com does not > have enough bandwidth. Have you contacted bigpond Help? > > I do not think it has anything to do with your modem, if is is broadband. > > bob gillis > >