Hi Art Up to now I had the trial version and assumed that it wouldn't print because it was a trial version. ACDSee support felt that even a trial version should print but that the program uses `thumbnail data base files." There is now a version 6.o which might print -- except that it does not read the records! I had to do some begging to be permitted to get Version 5.0. Being a pollyanna I also thought that the full version might print. It doesn't. I will get back on their case but thought I would do some research on my own. Microsoft has Base Article 318926 dealing with this except that it's for windows XP. I do have contacts in France who recommended this program and have enlisted their help as well. In view of the very knowledgeable people on this list, I thought I might raise the question here. Maybe we can teach ACDSee a thing or two (she says wistfully). I will try the reinstall but already having had problems with the trial version, I'm not optimistic. > > >Has anyone had experience with this program? This is genealogy related -- at > >least the way I use it. I use it to view CDs from France that contain copies > >of Baptisms, Burials, Marriages from the 1600's onwards. While these CDs > >come with a viewer created by the Departmental Archives in France, since > >having reformatted my hard disk I can't use it. > > Did you re-install the viewer? Try to install it again and see if that > will solve this problem. > > >Other users have recommended Irfanview (workable but...) or ACDSee 5.0 > >(version 6.0 will not work!). I now have ACDSee 5.0 but cannot print with > >it. I keep receiving an error message that I have found on Microsoft's > >website but they relate the error to Windows XP -- I use Windows 98 SE. > > Did you check the ACDSee web site for a possible error message fix? Did > you contact their tech support? What is the error message you are getting? >

Lucy, You could also try a re-install of the ACDSee version that will read the files. If both installations fail, then you maybe forced to use another program as Phil suggested. I went and read the Microsoft item and all it says is to upgrade to the latest version of ACDSee. You said that will not read the files. So that is of no help. Art >Hi Art > >Up to now I had the trial version and assumed that it wouldn't print because >it was a trial version. ACDSee support felt that even a trial version should >print but that the program uses `thumbnail data base files." There is now a >version 6.o which might print -- except that it does not read the records! I >had to do some begging to be permitted to get Version 5.0. Being a pollyanna >I also thought that the full version might print. It doesn't. I will get >back on their case but thought I would do some research on my own. Microsoft >has Base Article 318926 dealing with this except that it's for windows XP. > >I do have contacts in France who recommended this program and have enlisted >their help as well. In view of the very knowledgeable people on this list, I >thought I might raise the question here. Maybe we can teach ACDSee a thing >or two (she says wistfully). > >I will try the reinstall but already having had problems with the trial >version, I'm not optimistic.