Mike, Can you send me a link as to where you got the file or send it to me? That way I will download it and check it out to better answer your question. Art >Actually, this gets weirder and weirder > >I thought it was an .exe file (and the email from Familysearch says it is) >but on inspecting the icon more closely saw that it actually said >"Err7fix.ex", > not ".exe" > >I proceeded to rename it ".exe" and it promptly turned into an icon which >did work. It invites me to unzip it to a folder - not sure if it means any >particular folder, if so presumably the RFViewer one, or do you >know different? > >I realise that I am displaying my ignorance with every sentence, but you >have probably already figured that my computer literacy is around the >"Can just >about write my own name" level