Pat, Static on the phone line (the type you may not be able to hear) will cause your dial-up connection to drop. Most phone companies today are going digital which lessens the chance of static. Hope the new number is of some help! BTW > A little connection program WILL help even if it turns out to be the phone line! Art >Thanks Art, >Didn't install. teck dept at ATC is checking connection to this area and >also gave new nunber to dial-up with, also telephone company is checking >for static on trunk line?? Maybe it's working it's after 4p.m. and no drop >off yet. Thanks to every one for your help >Pat