Maureen, Since you are having such a problem contacting AT&T, it might be that others are having the same problem right now. This is just a guess, but it seems logical. Art >I tried clicking on URLS from emails, and I also tried my usual way of >clicking on my shortcuts on desktop, and when all that failed I typed them >in. Nothing!! > >Just after I wrote back to you, I tried again several times to get ATT by >phone. An automated voice told me to try again later. I got ATT as my ISP >end of February. I hope I don't need to change again for lack of support. >Changing is a real PIA because I am on a lot of Rootsweb mailing lists, do >lots of online shopping, and have scads of friends and relatives that I >email regularly.