Hi Everyone, I just now subscribed to this list on suggestion of another listowner. Here's my problem: Since last night I have been unable to access the Internet although I have no problem getting my email (Outlook Express) and no problem getting online (att). I use Internet Explorer as my browser, am running Windows 98, and have a Compaq Presario. I have never before had any problems with either my computer or with Windows in the 6 yrs I've had them. I also have a Web Accelerator thru ATT and have turned it off and on several times and have run diagnostics on it also. All seems OK with that. I did a Disk Scan and found no errors. No matter what URL that I try to access, I get a dialog box telling me it's unavailable. I have asked a couple of friends/relatives who use Explorer to check and see if they can get on the Net but they all have "other"computer problems. HELP!!!!! Thanks, Maureen

Maureen, Have you checked with your ISP? Sometimes the web connection will be down without effecting e-mail. Have you downloaded/installed/changed settings in the past few days? Art >I just now subscribed to this list on suggestion of another listowner. > >Here's my problem: Since last night I have been unable to access the >Internet although I have no problem getting my email (Outlook Express) and >no problem getting online (att). > >I use Internet Explorer as my browser, am running Windows 98, and have a >Compaq Presario. I have never before had any problems with either my >computer or with Windows in the 6 yrs I've had them. > > I also have a Web Accelerator thru ATT and have turned it off and on >several times and have run diagnostics on it also. All seems OK with that. I >did a Disk Scan and found no errors. No matter what URL that I try to >access, I get a dialog box telling me it's unavailable. > >I have asked a couple of friends/relatives who use Explorer to check and see >if they can get on the Net but they all have "other"computer problems. > >HELP!!!!! > >Thanks, > >Maureen > > >==== GEN-COMP-TIPS Mailing List ==== >Cyndi's List of Genealogy Sites of the Internet: >http://www.cyndislist.com > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

Hi Art, Thanks for the info. No, have not downloaded,installed, or changed settings in a while. It occured to me that maybe it was my ISP and I will check with customer service as soon as I can get thru. ATT has a very bad habit of being unavailable by telephone. The automated voice keeps saying "check online". I will need to persist. Maureen ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 8:33 PM Subject: Re: [Gen-Comp-Tips] No access to Net Maureen, Have you checked with your ISP? Sometimes the web connection will be down without effecting e-mail. Have you downloaded/installed/changed settings in the past few days? Art >I just now subscribed to this list on suggestion of another listowner. > >Here's my problem: Since last night I have been unable to access the >Internet although I have no problem getting my email (Outlook Express) and >no problem getting online (att). > >I use Internet Explorer as my browser, am running Windows 98, and have a >Compaq Presario. I have never before had any problems with either my >computer or with Windows in the 6 yrs I've had them. > > I also have a Web Accelerator thru ATT and have turned it off and on >several times and have run diagnostics on it also. All seems OK with that. I >did a Disk Scan and found no errors. No matter what URL that I try to >access, I get a dialog box telling me it's unavailable. > >I have asked a couple of friends/relatives who use Explorer to check and see >if they can get on the Net but they all have "other"computer problems. > >HELP!!!!! > >Thanks, > >Maureen > > >==== GEN-COMP-TIPS Mailing List ==== >Cyndi's List of Genealogy Sites of the Internet: >http://www.cyndislist.com > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 ==== GEN-COMP-TIPS Mailing List ==== DO NOT open unexpected file attachments from people, even if you know them. Verify with the sender first. This may be your only line of defence, other than AV Software, against mail "viruses" ============================== Gain access to over two billion names including the new Immigration Collection with an Ancestry.com free trial. Click to learn more. http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

Not only that, IF you do manage to get a person online, you will be lucky to be able to understand them. Someone in India most likely. Walt Conner > I will check with customer service as soon as I can get thru. ATT has a very bad habit of being > unavailable by telephone.