It won't print from the color cartridge if the color cartridge is either out of ink or the print heads or whatever you called them, which are the part of the cartridge that applies the ink to the paper, are dried or blocked. This could easily happen if you haven't printed much in color in awhile. Try soaking the print head in alcohol and running the cleaning cycle a couple of times to see fi that helps. I THINK the print heads are on the cartridge in HP printers. I had a printer that my sister ahd given my mother, that the print heads were seperate, and when they clogged regularly, since I didn't print much in color, you could use an entire SET of ink cartridges before you had them unclogged. I looked in my WORD 2003 and can't find any setting for printing in color. There is a setting for printing images and background colors. I don't know what the other program you're using is. Just to test, try to print something that has color pictures off teh Internet. You may also be able to run a basic nozzle or print quality check on your printer. Yours, Dora Smith Austin, TX [email protected] ----- Original Message ----- From: "John from West Aus" <[email protected]> To: <[email protected]> Sent: Wednesday, December 20, 2006 7:39 PM Subject: Re: [GEN-COMP-TIPS] Letters will not print in color >I do not know HP printers, but does it have separate colour cartridges ?? >or > just the 3 in 1 if so I would look for a faulty colour cartridge If you > have > separate colours then only one colour would be faulty . > ----- Original Message ----- > From: "Dora Smith" <[email protected]> > To: <[email protected]> > Sent: Thursday, December 21, 2006 10:33 AM > Subject: Re: [GEN-COMP-TIPS] Letters will not print in color > > >>I too have Windows XP Pro and a HP printer. >> >> It looks like you checked the color tab under printer, preferences. >> That >> page does have two places wehre you can check if you want color and what >> kind of color you want. >> >> The only other thing that occurs to me is that somehow you have color >> turned >> off in one or both of your applications. >> >> Yours, >> Dora Smith >> Austin, TX >> [email protected] >> ----- Original Message ----- >> From: "Fred Frederick" <[email protected]> >> To: <[email protected]> >> Sent: Wednesday, December 20, 2006 2:21 PM >> Subject: [GEN-COMP-TIPS] Letters will not print in color >> >> >>>I use both Word 2003 and WP12 in Windows XP pro. On the HP printer, the >>>tab >>> is set to print in color. I do have a color cartridge installed. >>> >>> The Christmas cards will not print in color. >>> >>> I went to the printers/fax area on Control Panel and changed that tab to >>> print color. >>> >>> Still, no Christmas greetings in color. >>> >>> Can anyone advise me how to fix this problem? Perhaps I can send out New >>> Year's greetings in color. >>> >>> Thank you for any help. >>> >>> Fred, Sr. >>> -------------------------------------- >>> Having trouble with your subscription? Contact the List Admin at >>> [email protected] >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >>> [email protected] with the word 'unsubscribe' without >>> the >>> quotes in the subject and the body of the message >>> >> >> >> >> -- >> Internal Virus Database is out-of-date. >> Checked by AVG. >> Version: 7.5.431 / Virus Database: 268.14.19/556 - Release Date: >> 11/28/2006 3:22 PM >> >> -------------------------------------- >> Having trouble with your subscription? Contact the List Admin at >> [email protected] >> ------------------------------- >> To unsubscribe from the list, please send an email to >> [email protected] with the word 'unsubscribe' without >> the >> quotes in the subject and the body of the message >> > > -------------------------------------- > Having trouble with your subscription? Contact the List Admin at > [email protected] > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- Internal Virus Database is out-of-date. Checked by AVG. Version: 7.5.431 / Virus Database: 268.14.19/556 - Release Date: 11/28/2006 3:22 PM