Bryan, >I have used Restore Point before with success. However after loading SP2, >when I found out, among other things, that my PAF5 programme takes an age >to load, and that pictures do not load in emails, I thought I would use >Restore Point to repair my computer. Using the point at which I loaded SP2 >it gave the message that it could not cannot restore to that point, I >tried an earlier date and that did not work either. > >What would happen if I deleted Windows XP Service Pack 2 in Control Panel >- Add/Remove programmes? MS has set up a support page for the SP2. http://support.microsoft.com/default.aspx?pr=windowsxpsp2 Check there and see if you can find an answer. Art