Ronda, >I am having a problem with Zone Alarm firewall. Since downloading a new >version some weeks ago, when I try to link to a web site I get "unable to >link to >the Web page you requested". I close Zone Alarm & then am able to link to >site. My firewall is not doing much good when it is off a lot of the >time. Is >there a setting in Zone Alarm I can change? Baby steps please. I'm not too >swift on computers. ZoneAlarm offers instant technical support for all it's products. <quote from the web page> Zone Labs Instant Support is a Web-based Technical Support Agent. The virtual agent is very knowledgeable and can provide you with expert information without waiting for an email response to your request. Zone Labs Instant Support is designed to support the entire Zone Labs Product Family. <unquote> Here is the link: http://tinyurl.com/4dve6 Art