Yes it is logical. I'll keep trying and keep you posted. If they are having widespread problems it would be nice if they would let the customer know with a general type of automated announcement the way our local electric company does. An estimated time of restoration would be nice too. Dream on, right?? Maureen ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 10:24 PM Subject: Re: [Gen-Comp-Tips] No access to Net Maureen, Since you are having such a problem contacting AT&T, it might be that others are having the same problem right now. This is just a guess, but it seems logical. Art >I tried clicking on URLS from emails, and I also tried my usual way of >clicking on my shortcuts on desktop, and when all that failed I typed them >in. Nothing!! > >Just after I wrote back to you, I tried again several times to get ATT by >phone. An automated voice told me to try again later. I got ATT as my ISP >end of February. I hope I don't need to change again for lack of support. >Changing is a real PIA because I am on a lot of Rootsweb mailing lists, do >lots of online shopping, and have scads of friends and relatives that I >email regularly. ==== GEN-COMP-TIPS Mailing List ==== Cyndi's List of Genealogy Sites of the Internet: http://www.cyndislist.com ============================== You can manage your RootsWeb-Review subscription from http://newsletters.rootsweb.com/

I know what you mean, and some of them act as if they're doing the customer a favor. My last ISP before ATT was a small local company that I had for almost 6 yrs. The owner was always available in person. It broke my heart to lose him but he simply couldn't compete with the "big guys". Wonder why?? Good service maybe. LOL. Maureen ----- Original Message ----- From: "Walt Conner" <wconner@onemain.com> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 10:02 PM Subject: Re: [Gen-Comp-Tips] No access to Net Not only that, IF you do manage to get a person online, you will be lucky to be able to understand them. Someone in India most likely. Walt Conner > I will check with customer service as soon as I can get thru. ATT has a very bad habit of being > unavailable by telephone. ==== GEN-COMP-TIPS Mailing List ==== DO NOT open unexpected file attachments from people, even if you know them. Verify with the sender first. This may be your only line of defence, other than AV Software, against mail "viruses" ============================== You can manage your RootsWeb-Review subscription from http://newsletters.rootsweb.com/

AT&T is always "Experiencing unusually heavy calls", doesn't matter when you try them. Walt Conner > > Since you are having such a problem contacting AT&T, it might be that > others are having the same problem right now.

I tried clicking on URLS from emails, and I also tried my usual way of clicking on my shortcuts on desktop, and when all that failed I typed them in. Nothing!! Just after I wrote back to you, I tried again several times to get ATT by phone. An automated voice told me to try again later. I got ATT as my ISP end of February. I hope I don't need to change again for lack of support. Changing is a real PIA because I am on a lot of Rootsweb mailing lists, do lots of online shopping, and have scads of friends and relatives that I email regularly. Thanks again. Maureen ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 9:35 PM Subject: Re: [Gen-Comp-Tips] No access to Net Maureen, Also, how are you trying to access the URLs? Are you typing them in or using bookmarks? Does IE open to your home page at all? Art >Hi Art, > >Thanks for the info. > >No, have not downloaded,installed, or changed settings in a while. > >It occured to me that maybe it was my ISP and I will check with customer >service as soon as I can get thru. ATT has a very bad habit of being >unavailable by telephone. The automated voice keeps saying "check online". I >will need to persist. > >Maureen ==== GEN-COMP-TIPS Mailing List ==== Cyndi's List of Genealogy Sites of the Internet: http://www.cyndislist.com ============================== Gain access to over two billion names including the new Immigration Collection with an Ancestry.com free trial. Click to learn more. http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

Hi Art, Thanks for the info. No, have not downloaded,installed, or changed settings in a while. It occured to me that maybe it was my ISP and I will check with customer service as soon as I can get thru. ATT has a very bad habit of being unavailable by telephone. The automated voice keeps saying "check online". I will need to persist. Maureen ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 8:33 PM Subject: Re: [Gen-Comp-Tips] No access to Net Maureen, Have you checked with your ISP? Sometimes the web connection will be down without effecting e-mail. Have you downloaded/installed/changed settings in the past few days? Art >I just now subscribed to this list on suggestion of another listowner. > >Here's my problem: Since last night I have been unable to access the >Internet although I have no problem getting my email (Outlook Express) and >no problem getting online (att). > >I use Internet Explorer as my browser, am running Windows 98, and have a >Compaq Presario. I have never before had any problems with either my >computer or with Windows in the 6 yrs I've had them. > > I also have a Web Accelerator thru ATT and have turned it off and on >several times and have run diagnostics on it also. All seems OK with that. I >did a Disk Scan and found no errors. No matter what URL that I try to >access, I get a dialog box telling me it's unavailable. > >I have asked a couple of friends/relatives who use Explorer to check and see >if they can get on the Net but they all have "other"computer problems. > >HELP!!!!! > >Thanks, > >Maureen > > >==== GEN-COMP-TIPS Mailing List ==== >Cyndi's List of Genealogy Sites of the Internet: >http://www.cyndislist.com > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 ==== GEN-COMP-TIPS Mailing List ==== DO NOT open unexpected file attachments from people, even if you know them. Verify with the sender first. This may be your only line of defence, other than AV Software, against mail "viruses" ============================== Gain access to over two billion names including the new Immigration Collection with an Ancestry.com free trial. Click to learn more. http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

Not only that, IF you do manage to get a person online, you will be lucky to be able to understand them. Someone in India most likely. Walt Conner > I will check with customer service as soon as I can get thru. ATT has a very bad habit of being > unavailable by telephone.

To easy for them to do it. Besides, you would get that message all the time! >Yes it is logical. I'll keep trying and keep you posted. > > If they are having widespread problems it would be nice if they would let >the customer know with a general type of automated announcement the way our >local electric company does. An estimated time of restoration would be nice >too. Dream on, right??

Hi Everyone, I just now subscribed to this list on suggestion of another listowner. Here's my problem: Since last night I have been unable to access the Internet although I have no problem getting my email (Outlook Express) and no problem getting online (att). I use Internet Explorer as my browser, am running Windows 98, and have a Compaq Presario. I have never before had any problems with either my computer or with Windows in the 6 yrs I've had them. I also have a Web Accelerator thru ATT and have turned it off and on several times and have run diagnostics on it also. All seems OK with that. I did a Disk Scan and found no errors. No matter what URL that I try to access, I get a dialog box telling me it's unavailable. I have asked a couple of friends/relatives who use Explorer to check and see if they can get on the Net but they all have "other"computer problems. HELP!!!!! Thanks, Maureen

Maureen, Since you are having such a problem contacting AT&T, it might be that others are having the same problem right now. This is just a guess, but it seems logical. Art >I tried clicking on URLS from emails, and I also tried my usual way of >clicking on my shortcuts on desktop, and when all that failed I typed them >in. Nothing!! > >Just after I wrote back to you, I tried again several times to get ATT by >phone. An automated voice told me to try again later. I got ATT as my ISP >end of February. I hope I don't need to change again for lack of support. >Changing is a real PIA because I am on a lot of Rootsweb mailing lists, do >lots of online shopping, and have scads of friends and relatives that I >email regularly.

Thanks Patty and Art Yes I am transferring files on cd's. Cheers Nardia ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Tuesday, July 20, 2004 5:18 PM Subject: Re: [Gen-Comp-Tips] Help with transfering files > > Nardia, > > >Could SKS please help me with transferring files. > > > >I have been transferring files from my main computer to my laptop, but > >when I have put them on the Laptop I have to change the properties to > >archive as they go on as read only. How can I fix this so that they go on > >as archive? > > Please tell us how you are transferring the files. Are you using CDs, a > direct cable connection, or other method. > > If you are using CDs, as Patty said they will be read only and you'll have > to change them after the transfer. > > Art > > > ==== GEN-COMP-TIPS Mailing List ==== > To unsubscribe from this list send a message to GEN-COMP-TIPS-L-REQUEST@ROOTSWEB.COM with the word UNSUBSCRIBE in the body of the message. > > ============================== > Gain access to over two billion names including the new Immigration > Collection with an Ancestry.com free trial. Click to learn more. > http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 >

Maureen, Also, how are you trying to access the URLs? Are you typing them in or using bookmarks? Does IE open to your home page at all? Art >Hi Art, > >Thanks for the info. > >No, have not downloaded,installed, or changed settings in a while. > >It occured to me that maybe it was my ISP and I will check with customer >service as soon as I can get thru. ATT has a very bad habit of being >unavailable by telephone. The automated voice keeps saying "check online". I >will need to persist. > >Maureen

Maureen, Have you checked with your ISP? Sometimes the web connection will be down without effecting e-mail. Have you downloaded/installed/changed settings in the past few days? Art >I just now subscribed to this list on suggestion of another listowner. > >Here's my problem: Since last night I have been unable to access the >Internet although I have no problem getting my email (Outlook Express) and >no problem getting online (att). > >I use Internet Explorer as my browser, am running Windows 98, and have a >Compaq Presario. I have never before had any problems with either my >computer or with Windows in the 6 yrs I've had them. > > I also have a Web Accelerator thru ATT and have turned it off and on >several times and have run diagnostics on it also. All seems OK with that. I >did a Disk Scan and found no errors. No matter what URL that I try to >access, I get a dialog box telling me it's unavailable. > >I have asked a couple of friends/relatives who use Explorer to check and see >if they can get on the Net but they all have "other"computer problems. > >HELP!!!!! > >Thanks, > >Maureen > > >==== GEN-COMP-TIPS Mailing List ==== >Cyndi's List of Genealogy Sites of the Internet: >http://www.cyndislist.com > >============================== >Gain access to over two billion names including the new Immigration >Collection with an Ancestry.com free trial. Click to learn more. >http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

Hi Mal > I've been emailed a large quantity of pages of text, saved as JPEG images. Is there a quick and easy way to convert these to Word documents? I'm not aware of any easy way to convert them to Word documents. But you can import them into Word via :- Insert - Picture - From file Then select the graphic you want to import. You can then "save as" to create a Word document, and resize, crop and generally play around with it as you see fit. However, to create an editable document from them, you would need to go down the lines of using OCR software. Best wishes. Paul Gaskell Minutes Secretary and Publicity Officer Oxfordshire Family History Society Web : www.ofhs.org.uk E-mail : publicity@ofhs.org.uk

Hi Could SKS please help me with transferring files. I have been transferring files from my main computer to my laptop, but when I have put them on the Laptop I have to change the properties to archive as they go on as read only. How can I fix this so that they go on as archive? Thanks Nardia kntaylor@ozemail.com.au

Hi Will try this later when my son comes home! Thanks for the advice Nora

Thank you, Art, I could indeed deprive myself of a useful facility by simply not using it, but I would still like to know the technical reason. Anthony ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Monday, July 19, 2004 8:24 PM Subject: Re: [Gen-Comp-Tips] STANDBY > > This is a known problem with Windows. MS offered a patch, some time ago, > but it failed to fully solve the problem. The easiest way to correct the > CRASH, is to turn off the Standby feature. > > Art > > At 06:14 AM 7/19/2004, you wrote: > >Why does my computer often (but not always)CRASH when I go on STANDBY ? > >Anthony > > > ==== GEN-COMP-TIPS Mailing List ==== > To unsubscribe from this list send a message to GEN-COMP-TIPS-L-REQUEST@ROOTSWEB.COM with the word UNSUBSCRIBE in the body of the message. > > ============================== > Gain access to over two billion names including the new Immigration > Collection with an Ancestry.com free trial. Click to learn more. > http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > >

Thanks Art I had tried both suggestions before I posted. The taskbar icons say they are enabled but when I want to go into the in-depth menus nothing happens. When I try to open through programs the screen goes blank and when the desktop returns after a few seconds the colour has gone from blue to black Last week I had a W32.Spybot.worm ----- Original Message ----- From: "dolphin213" <dolphin213@cox.net> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Monday, July 19, 2004 10:50 PM Subject: Re: [Gen-Comp-Tips] Norton Anti Virus and Personal Firewall 2004 > Try right clicking on the icons. You should get a small menu. The other > way is to open them from the Start> All Programs (there you will find a > more in depth menu).

Anthony, >Thank you, Art, I could indeed deprive myself of a useful facility by simply >not using it, but I would still like to know the technical reason. The technical reasons are within Windows programing code. I think you would have to ask a programer at Microsoft. I did a Google search on Windows Standby Mode and got 195,000 responses! If you have the time, you might be able to find the reasons on one of those web pages. Take care, Art

Nardia, If you are transfering by CD, they will all be read-only. But, you can quickly change all the attributes at once to archive if they are in the same folder by selecting them all in a group and clicking on properties and then change to archive. Hope this helps. Patty At 12:00 AM 7/20/2004, you wrote: >Hi > >Could SKS please help me with transferring files. > >I have been transferring files from my main computer to my laptop, but >when I have put them on the Laptop I have to change the properties to >archive as they go on as read only. How can I fix this so that they go on >as archive? > >Thanks Nardia >kntaylor@ozemail.com.au > > >==== GEN-COMP-TIPS Mailing List ==== >DO NOT open unexpected file attachments from people, even if you know >them. Verify with the sender first. This may be your only line of defence, >other than AV Software, against mail "viruses" > >============================== >You can manage your RootsWeb-Review subscription from >http://newsletters.rootsweb.com/

Nardia, >Could SKS please help me with transferring files. > >I have been transferring files from my main computer to my laptop, but >when I have put them on the Laptop I have to change the properties to >archive as they go on as read only. How can I fix this so that they go on >as archive? Please tell us how you are transferring the files. Are you using CDs, a direct cable connection, or other method. If you are using CDs, as Patty said they will be read only and you'll have to change them after the transfer. Art