Sue, I do not have the Norton problem, because I have not yet upgraded to Norton5, but I certainly do with MrSiD. Did you read the information that I sent through from Ancestry.com regarding MrSiD? Janet ----- Original Message ----- From: "Sue Schnieder" <sues@trib.com> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Friday, September 24, 2004 7:43 PM Subject: [Gen-Comp-Tips] Windows XP and MrSID >I do not understand the list of compatible operating systems with the >exclusion of XP. I have Windows XP -until downloading and installing SP 1&2 >I had no problems using MrSid with any of the census images on Ancestry. >After installation of SP 1 & 2 the images would download-blurred to the >degree they could not be read and MrSID features would not work. I could >switch to HTML viewer without any problems. My Nortonantivirsus >subscription was up for renewal,. I renewed with an upgrade to Norton 2005. >Now I am unable to download the census images using MrSID. I receive an >error message and am unable to go to HTML. Any suggestions would be >appreciated. I have not visited with anyone from Microsoft or Norton about >the problem. > > > ==== GEN-COMP-TIPS Mailing List ==== > To unsubscribe from this list send a message to > GEN-COMP-TIPS-L-REQUEST@ROOTSWEB.COM with the word UNSUBSCRIBE in the body > of the message. > > ============================== > Gain access to over two billion names including the new Immigration > Collection with an Ancestry.com free trial. Click to learn more. > http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > >

have an update. When you get the first error that says error downloading from server click ok and then scroll down and click on switch to detail mode. then Mr Sid works. Peggy > Have used MrSid with ME and XP pro with no problems. Have not been able > > to use MrSid since I got the SP2 update. Not able to say for sure it > is the SP2 update that caused the problem as also updated my antivirus and > Spy blockers.

Have used MrSid with ME and XP pro with no problems. Have not been able to use MrSid since I got the SP2 update. Not able to say for sure it is the SP2 update that caused the problem as also updated my antivirus and Spy blockers. Did not have need to look at 1850 census until now and find the problem. Maybe someone that hasn't installed SP2 yet will test Mr Sid before and after installing it. Then we will know more. Peggy

Highlight the selection then it will print highlighted selection ----- Original Message ----- From: "Mal Parr" <parrsbay@iinet.net.au> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Thursday, September 23, 2004 3:51 PM Subject: [Gen-Comp-Tips] PRINT SELECTION > I have a Canon i560 printer, it's a sort of middle of the range model, > and I've been quite pleased with it so far. > However, one thing I can't seem to get it to do is to print a selection > of a document. When the Print box comes up on the screen the 'print > selection' button is faint and can't be activated. > I assumed that there would be a box somewhere to tick to activate this, > and although I've searched I can't find it. > Any advice will be much appreciated. > > Mal, W. Oz > > > ==== GEN-COMP-TIPS Mailing List ==== > Cyndi's List of Genealogy Sites of the Internet: > http://www.cyndislist.com > > ============================== > Gain access to over two billion names including the new Immigration > Collection with an Ancestry.com free trial. Click to learn more. > http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > >

I do not understand the list of compatible operating systems with the exclusion of XP. I have Windows XP -until downloading and installing SP 1&2 I had no problems using MrSid with any of the census images on Ancestry. After installation of SP 1 & 2 the images would download-blurred to the degree they could not be read and MrSID features would not work. I could switch to HTML viewer without any problems. My Nortonantivirsus subscription was up for renewal,. I renewed with an upgrade to Norton 2005. Now I am unable to download the census images using MrSID. I receive an error message and am unable to go to HTML. Any suggestions would be appreciated. I have not visited with anyone from Microsoft or Norton about the problem.

Janet Yancey wrote on 9/24/2004, 3:29 PM: > It is also not fully tested and supported for Windows Millennium (ME) > or XP. For what it is worth I have used ME, and XP with Mr.Sid for three years and problem free.

Following are the System Requirements for the MrSID viewer, created by LizardTech.com. Compatible Operating Systems: Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows 2000 Macintosh Operating System 9.x Compatible Processors: 200 MHz PC processor (or faster) Apple G3 or later Compatible Internet Browsers: Microsoft Internet Explorer 5.0 or higher Netscape Navigator 4.7x At this time the MrSID viewer will not function with the Netscape 6 or 7 Internet browsers. It is also not fully tested and supported for Windows Millennium (ME) or XP. Macintosh OS X or those lower than 9.0 will also be incompatible with this viewer. While MrSID may function with these settings, if you experience errors there are no current fixes available. Thank you for your patience. You will still be able to fully access the Census Images Online using the HTML Viewer. We are currently working on other viewing options in an effort to improve our services. Please note that the MrSID plug-in viewer was created by LizardTech.com and is offered only as an additional viewing option for the 1790-1920 census images. Ancestry.com cannot guarantee that the MrSID viewer will properly function with your specific Internet browser and/or operating system. You should always be able to fully access the Census Images Online using the HTML Viewer that was created by Ancestry.com to be compatible with all systems. To switch from the MrSID viewer to the HTML viewer simply click on the "View This Image With The HTML Viewer" link that is located below any census image. On the later Census Years, e.g. 1930, download the Advanced Image. It will work fine. Janet

I have a Canon i560 printer, it's a sort of middle of the range model, and I've been quite pleased with it so far. However, one thing I can't seem to get it to do is to print a selection of a document. When the Print box comes up on the screen the 'print selection' button is faint and can't be activated. I assumed that there would be a box somewhere to tick to activate this, and although I've searched I can't find it. Any advice will be much appreciated. Mal, W. Oz

Hi Listers, I have Works Suite 2001 and have a problem in the Word files. What I need to get rid of for good I am told is a file in "C" drive named "normal.dot". I know when this file is starting to cause trouble as it can crash my computer, it can freeze my computer, it can make my modem ping when I hit a key, it can turn in a keystroke the file I am using into a "read only file" & the only way I can work on this file is to search for the dreaded file & delete it, if it will let me.It can also control my mouse. Deleting it is only a temp measure as it continually re-appears, I have even had 3 of these files sitting at one time in my "rubbish" file. Any suggestions. Barbara

Barbara, The normal.dot file is a Word template file. I holds all the formatting information for Word to create a document. It is a needed file for Word to work. The file increases and decreases in size to suit the formatting. As you have found out, anytime it is deleted, it will be re-created when Word is next used. The problems you seem to be having seem to be more than just normal. Have you ran a FULL virus scan? Are your virus files up-to-date? You maybe infected with a "macro" virus. Also check that the Word version is up-to-date. Have you installed all patches and updates for it? It is Word 2000, in the version of Works that you have. As a last resort, re-install the Works program. Hope this helps. Art >Hi Listers, > >I have Works Suite 2001 and have a problem in the Word files. > >What I need to get rid of for good I am told is a file in "C" drive >named "normal.dot". > >I know when this file is starting to cause trouble as it can crash my >computer, it can freeze my computer, it can make my modem ping when I hit >a key, it can turn in a keystroke the file I am using into a "read only >file" & the only way I can work on this file is to search for the dreaded >file & delete it, if it will let me.It can also control my mouse. > >Deleting it is only a temp measure as it continually re-appears, I have >even had 3 of these files sitting at one time in my "rubbish" file. > >Any suggestions. > >Barbara

What browser are you using? Do you have this problem in all of Internet Explorer, Netscape, and Opera. What census years? Some years (1920) use MrSID viewer, others (1880, 1930) use the HTML viewer. If you have an Ancestry.com subscription, call or Email their customer service. Find out if they know about incompatibilities with SP2. Then post the result here. <rant on> If you are using Internet Explorer, I'd suggest trying a different browser. My Opera post yesterday explains how to tweak Opera to use MrSID. I flubbed that a little. The two files are NPMrSID.dll and NPMrSID.ini. I gave up Internet Explorer years ago, when Netscape 1.0 was released. IE was too slow and too much work to do simple things. There was a lot of discussion on the Opera forums (http://my.opera.com/forums/) about SP2. Seemed like a mixed bag. Several weird problems mentioned. <rant off> Jim Raehl Bluffroad1@aol.com wrote: > I received the new SP2 disk and installed it okay. Everything appeared to > work okay until I tried to pull up census records from Ancestry.com. I was not > allowed to access the actual census records although everything worked up > until the actual census record should have displayed.

Thank you. I misunderstood how the CD-RW's could be used apparently. Today I could erase/delete what was on the file whereas in the past I could not. It's a challenge. Ludie ----- Original Message ----- From: Alfred D. Eller To: GEN-COMP-TIPS-L@rootsweb.com Sent: Thursday, September 23, 2004 12:26 AM Subject: Re: [Gen-Comp-Tips] CD-RW files unable to change or delete If you copy the files from the CD back to your hard drive, you will then be able to remove the read only attribute. You cannot change it on the CD itself. Alfred D. Eller http://freepages.genealogy.rootsweb.com/~adelr/ ====== ====== ====== ====== ----- Original Message ----- From: "Loudene Tollar" <ludiekt@juno.com> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Wednesday, September 22, 2004 11:59 PM Subject: [Gen-Comp-Tips] CD-RW files unable to change or delete > I've recently saved my FTW files to a CD-RW disc and it is formatted in "read only" which I have not been able to change. I cannot delete or change the saved file. I have Windows XP. Would appreciate help in solving this problem before wasting more CD's. > > Ludie ==== GEN-COMP-TIPS Mailing List ==== To unsubscribe from this list send a message to GEN-COMP-TIPS-L-REQUEST@ROOTSWEB.COM with the word UNSUBSCRIBE in the body of the message. ============================== Gain access to over two billion names including the new Immigration Collection with an Ancestry.com free trial. Click to learn more. http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237

I received the new SP2 disk and installed it okay. Everything appeared to work okay until I tried to pull up census records from Ancestry.com. I was not allowed to access the actual census records although everything worked up until the actual census record should have displayed. I checked my settings to see if I should turn off some blocking process but could not identify anything. I lowered my security setting to med low but this did not work either. Need help. Another item is that when I run Norton to check for any problems I get a consistent error message that there is a missing program component "mscoree.dll" and Norton says it fixes the problem but the next time I check for problems with windows, the same problem is there. Any help appreciated. Sadie

SP 2 was put on my XP home automatically and has been seamless. Am able to do what I always did with both Ancestry & Heritage Quest. Perhaps the problem rests with the disk though far be it from me to give computer analysis. Bill Houdek bhoudek@swbell.net ----- Original Message ----- From: <Bluffroad1@aol.com> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Thursday, September 23, 2004 8:41 AM Subject: [Gen-Comp-Tips] Microsoft SP2 > I received the new SP2 disk and installed it okay. Everything appeared to > work okay until I tried to pull up census records from Ancestry.com. I was not > allowed to access the actual census records although everything worked up > until the actual census record should have displayed. I checked my settings to > see if I should turn off some blocking process but could not identify anything. > I lowered my security setting to med low but this did not work either. Need > help. > > Another item is that when I run Norton to check for any problems I get a > consistent error message that there is a missing program component "mscoree.dll" > and Norton says it fixes the problem but the next time I check for problems > with windows, the same problem is there. Any help appreciated. Sadie > > > ==== GEN-COMP-TIPS Mailing List ==== > DO NOT open unexpected file attachments from people, even if you know them. Verify with the sender first. This may be your only line of defence, other than AV Software, against mail "viruses" > > ============================== > Gain access to over two billion names including the new Immigration > Collection with an Ancestry.com free trial. Click to learn more. > http://www.ancestry.com/rd/redir.asp?targetid=4930&sourceid=1237 > >

Normal.dot is the template for normal documents that you create in Word. You will need it. But you may have accidentally edited it so that it is all messed up and causing you problems. You should be able to reinstall Word and get a new, working Normal.dot file that way. You should find quite a bit in the Word help files if you search for "Template" Alfred D. Eller http://freepages.genealogy.rootsweb.com/~adelr/ ====== ====== ====== ====== ----- Original Message ----- From: "KBarbara.Stirling" <KBarbara.Stirling@xtra.co.nz> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Thursday, September 23, 2004 3:11 AM Subject: [Gen-Comp-Tips] Microsoft Word 2001 Problem > Hi Listers, > > I have Works Suite 2001 and have a problem in the Word files. > > What I need to get rid of for good I am told is a file in "C" drive named "normal.dot". > > I know when this file is starting to cause trouble as it can crash my computer, it can freeze my computer, it can make my modem ping when I hit a key, it can turn in a keystroke the file I am using into a "read only file" & the only way I can work on this file is to search for the dreaded file & delete it, if it will let me.It can also control my mouse. > > Deleting it is only a temp measure as it continually re-appears, I have even had 3 of these files sitting at one time in my "rubbish" file. > > Any suggestions. > > Barbara >

I am running Windows XP, with the new SP2 installed. I can not obtain an image that uses the "MrSid" (trying to open 1850 Census). I continue to receive a message stating: Error Decoding Image, Error Download from Server. Can anyone please help me? Thank you, Janet

----- Original Message ----- From: "Mal Parr" <parrsbay@iinet.net.au> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Thursday, September 23, 2004 7:51 AM Subject: [Gen-Comp-Tips] PRINT SELECTION > I have a Canon i560 printer, it's a sort of middle of the range model, > and I've been quite pleased with it so far. > However, one thing I can't seem to get it to do is to print a selection > of a document. When the Print box comes up on the screen the 'print > selection' button is faint and can't be activated. > I assumed that there would be a box somewhere to tick to activate this, > and although I've searched I can't find it. > Any advice will be much appreciated. > > Mal, W. Oz I can't speak for that printer, but there is one generalization I can make that I have found. If you click on Print in a toolbar you may not get a choice for "selection". If you highlight a sleection and do "control +P" you will get the selection option, or at least that's how it works for me. Sharyn

If you copy the files from the CD back to your hard drive, you will then be able to remove the read only attribute. You cannot change it on the CD itself. Alfred D. Eller http://freepages.genealogy.rootsweb.com/~adelr/ ====== ====== ====== ====== ----- Original Message ----- From: "Loudene Tollar" <ludiekt@juno.com> To: <GEN-COMP-TIPS-L@rootsweb.com> Sent: Wednesday, September 22, 2004 11:59 PM Subject: [Gen-Comp-Tips] CD-RW files unable to change or delete > I've recently saved my FTW files to a CD-RW disc and it is formatted in "read only" which I have not been able to change. I cannot delete or change the saved file. I have Windows XP. Would appreciate help in solving this problem before wasting more CD's. > > Ludie

I've recently saved my FTW files to a CD-RW disc and it is formatted in "read only" which I have not been able to change. I cannot delete or change the saved file. I have Windows XP. Would appreciate help in solving this problem before wasting more CD's. Ludie

Hi Marie, I had the same problem at work. I had to open it on a different computer, it worked for me then. I then copied the file onto that hard drive then I either e-mailed it to my computer or I used a different floppy, I can't recall. Its worth a try. Marlon