Joan, Why not just have her forward the offending message? I'm too LAZY to copy down what an offending message says and the other thing is she might send a copy to AOL's tech support. I got off AOL! Too many problems. Just a thought and take it for what you may! Helene JYoung6180@aol.com wrote: > > In a message dated 98-07-03 19:21:50 EDT, you write: > > > msg has cover note in RED LETTERS- Warning, may damage/corrupt your file, > > etc. What's going on? Why don't you send it the regular way, instead of > > downloading & running damger of damaging/corrupting? > > Sorry to involve the entire list in this but I need the help of the 11 > subscribers who receive the list mail in digest mode and who are also AOL > subscribers. > > AOL limits the size of e-mail messages that it will allow to go through as an > actual e-mail. If a message comes through larger than AOL will allow then the > entire message is converted into a text file attachment which must be > downloaded and viewed in a text editor or word processor. The reasons AOL > chooses to do this are too involved to go into in this message but they are > partly for the members' own protection. I have no say in the matter in what > AOL will convert into text attachments or what they will accept as regular > mail. The problem only occurrs with digests--it does not involve anyone > receiving the list mail in single message mode--it also does not involve > people who are not receiving the list mail through AOL. So if any list member > is having problems with the digests and would like me to switch them over to > single messae mode I would be happy to do that. Also, there are other options > I could discuss with you to enable you to receive the digest with no problem > by getting your list mail through a service other than AOL--at no cost to you. > > First I would like to find out exactly what is going on here. I need to > determine what is happening with Delia's digests in order to know what to tell > Rootsweb so that they can help me get it straightened out. Is anyone else > having problems with the digest mail? Especially those on AOL? > > Delia I need to know exactly what is happening. Do you see the red warning > message when you click on download? Or is it happening when you open the e- > mail itself? If it is happening when you click on download it sounds to me as > if for some reason the digest is coming through in some form OTHER than a text > file--which would indicate to me that AOL is at fault here since they are > creating the attachment in the first place. AOL will give you a warning > message anytime you go to download a file that could contain a virus (which a > text file cannot). I am not sure whether any of this could have caused the > GPF you received while attempting to open the mail--that may have been > unrelated. Should that happen again write down the details of the error > message and let me know what it says. It may involve a call to AOL tech > support to get this straightened out--it sounds like their fault and not > Rootsweb--but first I would like to know if anyone else is affected by this? > > Thanks! > > Joan