It definitely has to do with your download folder. When it "goes to the bottom of the screen" click on the file name. That will open it up on your screen and you can do a File, Save As, and save it to wherever you want your document to be. If you download a lot of files in a row, they start lining up across the bottom and stay there until you close out your browser. Or if it gets too cumbersome, there is a way to close them all, but at the moment I can't remember if you click an x to close them or if it's a "clear all". Judi Pantano Sent from my iPad > On Dec 19, 2013, at 8:15 PM, [email protected] wrote: > > I am not complaining about FTM. I have used it for YEARS. The census is > not going to the documents folder, or the picture folder. Only going to the > bottom of the screen and can't get it into any mail. I am not a programmer. > now, if someone is using 8.1 and they happen to be using AOL maybe .they > have figured it out. Normally by trial and error I can figure it out, but > this has me completely befuddled > > > In a message dated 12/19/2013 10:06:53 P.M. Eastern Standard Time, > [email protected] writes: > > I'm sorry you didn't answer my questions. It seems you only want to > continue to complain about FTM and not really asking for help. > > I'm sure Daryl is correct about the Download folder in which case it is > Windows 8.1's default not FTM's. > > BJ > >> On 12/19/2013 6:55 PM, [email protected] wrote: >> you used to be able to save to computer and it would go to document > folder >> or to Adobe. Now all it does is go to the bottom of the screen and won't > go >> anywhere else. I want to be able to do it the way I always did and not >> jump through hoops. > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes in the subject > and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

It definitely has to do with your download folder. When it "goes to the bottom of the screen" click on the file name. That will open it up on your screen and you can do a File, Save As, and save it to wherever you want your document to be. If you download a lot of files in a row, they start lining up across the bottom and stay there until you close out your browser. Or if it gets too cumbersome, there is a way to close them all, but at the moment I can't remember if you click an x to close them or if it's a "clear all". Judi Pantano Sent from my iPad Since I usually go directly from the download to the person's profile page, set up to upload tha say whether you tot image, and when I to the download file first rename it according to the protocol I set up 20 years ago, then close the bar for the file as I downloaded it as that file no longer exists. Therefore I never get a line up of bars. All they are is a command bar to say whether you want to open a file or to save it to your harddrive, tell you when it is downloading and when the download is complete and where it is and what it is called so you can find it. Annie in Minnesota