If you are using Internet Explorer as your Brower when searching Ancestry databases, the Save option (at the bottom of the browser window) has an arrow at the right end. Click that arrow (not just Save) to see various save options. If you simply select Save, the image you are saving goes to the download folder. If you use Save As, you can select which folder in which to save your document. The problem is neither FTM 2014, nor Win 8.1. Best, Denise Moss-Fritch -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, December 19, 2013 7:15 PM To: [email protected] Subject: Re: [FTM-TECH] Is FTM 2014 not ready for Windows 8.1? I am not complaining about FTM. I have used it for YEARS. The census is not going to the documents folder, or the picture folder. Only going to the bottom of the screen and can't get it into any mail. I am not a programmer. now, if someone is using 8.1 and they happen to be using AOL maybe .they have figured it out. Normally by trial and error I can figure it out, but this has me completely befuddled In a message dated 12/19/2013 10:06:53 P.M. Eastern Standard Time, [email protected] writes: I'm sorry you didn't answer my questions. It seems you only want to continue to complain about FTM and not really asking for help. I'm sure Daryl is correct about the Download folder in which case it is Windows 8.1's default not FTM's. BJ On 12/19/2013 6:55 PM, [email protected] wrote: > you used to be able to save to computer and it would go to document folder > or to Adobe. Now all it does is go to the bottom of the screen and > won't go > anywhere else. I want to be able to do it the way I always did and not > jump through hoops.