FTM 20xx has always exhibited the problem with the hesitation in scrolling of the media thumbnails but FTM 2014 build 1243 has corrected that. I just tried scrolling through my media collection. It scrolled very rapidly with only one short hesitation about midway through but even that was only momentarily. When you installed FTM 2014, did you install it over the FTM 2012 installation? I would think that FTM 2014 would replace everything that it needed but sometimes it retains some older program routines. If it continues doing this, I would probably 1. Uninstall FTM 2014 2. Delete the folder where FTM 2014 and/or FTM 2012 was installed. This should eliminate any residual routines, etc. 3. Reinstall FTM 2014 4. Compact your data file. 5. See if this resolves your problem. A number of people have complained about the message "Not responding" and interpreting that to mean FTM has frozen. What is actually happening is FTM is normally doing something perhaps searching or updating something in the data base in the background. While it does this, it doesn't respond to the interrupt requests from the Operating system which then says the program is not responding. I have learned after much angst to just wait a bit longer and normally FTM finishes what was preoccupying it and responds. Now if it doesn't respond for a number of hours as some have reported, then you may have some other problem. Sorry I can't respond beyond that. BJ On 1/13/2014 2:30 PM, Daryl Rickards wrote: > Greetings > > I have an HP Pavilion with: > > Windows 8.1, with 8gb memory, 1tb hard disk. IE11 > > FTM 2014 V22.0.0.1243 installed 5th January 2014 file size 60mb with 5908 > media, 9883 people, 1971 places, 1128 sources, 14765 citations > > Working well and very pleased with the overall product BUT > > Media - when I select the Media and scroll down the scroll stops and starts > and goes into a "not responding" state for a time then continues. A similar > experience is when I try to add an existing media to a record > > Also > > When working in the Tree or person space, adding information FTM goes into a > not responding state - sometimes for over a minute when I close it down and > restart > > Both these are "annoying" and I wonder if others are experiencing the same > issues with a similar configuration - it being a "bug" or "feature"