Barb, For crashing issues, please go to the Help Menu, in FTM2014, click on Online Help Center. There will be a "key word" search box. Enter crash in the box and select the article for Windows 8. I have not problems with Windows 8.1, 64 bit PC and FTM2014 Russ   ___________________________ Mailto:[email protected] ________________________________ From: Barb Januscheitis <[email protected]> To: [email protected] Sent: Friday, January 3, 2014 9:34 AM Subject: Re: [FTM-TECH] Copying Fact Freezes Program I have this problem as well.  However, FTM doesn't just freeze, it crashes completely.  FTM 2014, Win 8, 64bit.  It doesn't happen all the time, but quite frequently and there is no consistency of when it occurs -- no one particular person; copying to one or several people; not one particular fact.