FTM Version 2011 Windows 7 I recently signed up for 6 months of Ancestry. When I find a hint (leaf) on FTM and click on it the search results never appear in "Search Results Detail." I've made sure my FTM is updated. Any ideas on what the problem is? I had not used FTM for quite a while; it has asked me twice to "register" my family tree. Nancy

> FTM Version 2011 Not that you MUST update your program, but the current version is FTM 2014. Windows 7 I recently signed up for 6 months of Ancestry. When I find a hint (leaf) on FTM and click on it the search results never appear in "Search Results Detail." I've made sure my FTM is updated. Any ideas on what the problem is? I had not used FTM for quite a while; it has asked me twice to "register" my family tree. I never used FTM 2011 - but have used many before than as well as 2012 and 2014. My guess is that "registering" your tree is merely FTM asking you to upload it to Ancestry.com. You may choose to do so if you wish OR ignore the request - whichever suits you. As for what is happening with clicking on the leaf - you ought to get Possible matches for the person, in the Web Search window - with results that are useful - hopefully. That is NOT connected to having your own tree posted. The results one can see when has a subscription to Ancestry.com are of more value IMHO, and with the subscription one can view actual records and images. Does this help you? John Okerson Lakeland, TN

Nancy, did you just recently install FTM 2011 on a computer it had not been on before? Anytime you install the program fresh Ancestry will ask you to register the program. That is so they can keep you up to date and send you info on new releases. It's a good thing to do. They will ask if you want to upload your file, but it is not necessary and easy to say "no". Sent from my iPhone > On Jan 18, 2014, at 16:55, Nancy <[email protected]> wrote: > > FTM Version 2011 > Windows 7 > > I recently signed up for 6 months of Ancestry. When I find a hint > (leaf) on FTM and click on it the search results never appear in "Search > Results Detail." I've made sure my FTM is updated. Any ideas on what > the problem is? I had not used FTM for quite a while; it has asked me > twice to "register" my family tree. > > Nancy > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message