Note: The Rootsweb Mailing Lists will be shut down on April 6, 2023. (More info)
RootsWeb.com Mailing Lists
Total: 1/1
    1. [FTM-TECH] Submitting FTM enhancement suggestions
    2. Jim Hoke
    3. I contacted Ancestry customer support at [email protected] and asked how one can submit suggestions on improvements to Family Tree Maker. Below is the helpful response I received back. The response mentions the web address BJ provided earlier for submitting suggestions. Regards, Jim Hoke Thank you for contacting Ancestry.com in regards to providing feedback about the Family Tree Maker product. Thank you for the kind words and your desire to offer feedback to help add to the product. Below you will find a link that will take you to the proper place to provide feedback and suggestions about the product. <http://ancestry.qualtrics.com/SE/?SID=SV_er4cyPjj5BJKIZf> http://ancestry.qualtrics.com/SE/?SID=SV_er4cyPjj5BJKIZf If the link doesn't work, please just copy and paste the web address into your URL window. If you need additional assistance, please feel free to reply to this message or call us at 1-800-ANCESTRY (1-800-262-3787) between the hours of 9am to 11pm Eastern, seven days a week. Sincerely, Shannon Customer Solutions Associate Ancestry.com ------------------------------------------------------------------------ Date: Fri, 07 Feb 2014 08:12:11 -0800 From: BJ < <mailto:[email protected]> [email protected]> Subject: Re: [FTM-TECH] Custom Report Sort (Submitting FTM enhancement suggestions) To: <mailto:[email protected]> [email protected] Message-ID: < <mailto:[email protected]> [email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed You are correct in that of the ten charts available, the relationship chart is the only one which does not have the option to include items. That is because the Relationship chart is the only specialty chart offered in that collection. The other nine are simply different views of the same basic pedigree chart. If you examine the other specialty reports such as Kinship, Parentage, etc. you will see what I'm talking about. As to the "preferred method for submitting an enhancement". I can't find a good link. There used to be a link on the Online Help page but the Online Help web site has been redesigned and it no longer exists. I'm not sure why. I tried searching using "enhancements", "customer feedback", "submitting enhancements". None of which offered any articles or addresses. Eventually I stumbled across a page which seems to offer an opportunity to provide feed back. I don't know whether it is still good or not. Once I navigated away from it, I could not find it again but luckily, I copied its URL. I've included it below but I have no idea whether it is still good or not. <http://ancestry.qualtrics.com/SE/?SID=SV_er4cyPjj5BJKIZf> http://ancestry.qualtrics.com/SE/?SID=SV_er4cyPjj5BJKIZf Hope this helps. BJ

    02/10/2014 03:19:53