I have had a number of messages posted to my Ancestry.com subscriber account but I don't remember ever receiving an email notification. I normally notice these as "new messages" count on FTM 2014's Plan work area in the Dashboard area. I just looked at Ancestry.com Knowledge Base where it describes the different options for how to contact members. This may explain why some receive email notifications while others such as yourself and me do not. I've copied the information below. As you can see, I exercise the first option and don't receive any email notifications. BJ From Ancestry.com's Knowledge Base; *Connection Preferences* Don't miss out on chances to make important connections with other people who appear to have research interests similar to yours. Just imagine: you could discover a relative you never knew you had. How would you like to be contacted by other Ancestry members? Learn More <javascript:hidePop('whyContactPopup');javascript:showPop('howContactPopup')> Close <javascript:hidePop('howContactPopup');> ** Anonymously through Ancestry's online Messages feature (recommended). This setting ensures that no other member can see your email address or other contact information unless you share it directly with them. Easily view and organize your messages online on Ancestry. Display my email address to other members. Others on the site can view your email address and contact you directly. *Current Email Address:* *[email protected]* change email address <https://secure.ancestry.com/myaccount/changeemail.aspx>. Do not allow other members to contact me *NOTE:* It is highly recommended that you NOT select this option. This will prevent any other researchers with similar interests or possible family members from contacting you. We recommend using the first option above so that others can contact you anonymously through Ancestry’s online Message feature. You may also block certain people <https://secure.ancestry.com/myaccount/cbblock.aspx> from contacting you. On 2/24/2014 6:46 AM, Barry S. Finkel wrote: > I have a question that related to ancestry.com and not about FTM. > Has any of you gotten mail on ancestry (e.g., in response to someone > seeing your online tree) and then received a notification from > ancestry to your regular e-mail address that you had ancestry mail > waiting in your ancestry inbox? I believe that the notifications > are not being sent, but others tell me that my spam filters must be > filtering the mail. I need evidence that the ancestry notifications > are still being sent. The last one I received was in 2012. As a > test last week I sent ancestry mail to a friend, and she did not > receive any notification. Another person to whom I sent ancestry > mail (in response to an online tree) replied and said that she saw > my mail on ancestry, not via an ancestry notification. > > The reason I ask is simple. I look on ancestry and I see a tree that > contains persons who are also in my tree. I then send ancestry mail > to the tree owner, and 90+% of the time I get no response. I assume > that people put their trees online so that they can get comments > from persons who view the online trees. My contention is that these > people are not ignoring my mail; they just are not in the habit of > logging on to ancestry regularly to check for ancestry mail. And > without a notification from ancestry, they have no idea that they have > mail in their ancestry inbox. > > Thanks. > > --Barry Finkel > Chicago > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >