Hi, Nivard, I still get messages from Ancestry.com, addressed to my personal email, informing me that an individual has left a message for me online. The most recent was Feb. 16. Dennis In a message dated 2/27/2014 12:59:41 P.M. Eastern Standard Time, [email protected] writes: Hi Barry 1) the person you spoke to did not understand the question posed or did not know what they were talking about 2) the person who said they had email alerts has not come back to my question which was are they meaning an email alert to their personal inbox or to their Ancestry inbox I would like to see confirmation but suspect they meant to their Ancestry inbox (ie they did not receive an email from Ancestry into their personal email system) I posted an enquiry about the message system on another more general list I had one reply saying they had received an email alert from Ancestry the day before that they had a message waiting for them I asked them to clarify what sort of message (I wondered if it was a message from Ancestry rather than a message from a user) I have a small tree on Ancestry Try a search in trees for a Benjamin SEYMOUR b1774 tree name Seymour Family Tree 1 Send me a message and lets see what I get Nivard Ovington in Cornwall (UK) On 27/02/2014 17:25, Barry S. Finkel wrote: > On 2/27/2014 2:00 AM, Nivard Ovington wrote in reply, in part: > >> Note in particular :- >> >> *This feature replaced the email-based Ancestry.com Connection Service, >> which has been discontinued.* >> >> The date of the last update 26th February 2013 fits in with my message >> received March 2013 > > If this is really the case, then > > 1) Why did my last e-mail communication with ancestry support tell > me that it was my spam filter that was discarding the mail sent from > ancestry? I will follow-up with the person who replied to my e-mail. > > and > > 2) How come at least one person on this list claims to be receiving > these notifications still. I will run a private test with this one > person. > > --Barry Finkel > Chicago ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

So do I. I always look at the mail icon to see if the number has changed. Rosemary On Thu, Feb 27, 2014 at 1:57 PM, <[email protected]> wrote: > > Hi, Nivard, > > I still get messages from Ancestry.com, addressed to my personal email, > informing me that an individual has left a message for me online. The most > recent was Feb. 16. > > Dennis > > > > In a message dated 2/27/2014 12:59:41 P.M. Eastern Standard Time, > [email protected] writes: > > Hi Barry > > 1) the person you spoke to did not understand the question posed or did > not know what they were talking about > > 2) the person who said they had email alerts has not come back to my > question which was are they meaning an email alert to their personal > inbox or to their Ancestry inbox > > I would like to see confirmation but suspect they meant to their > Ancestry inbox (ie they did not receive an email from Ancestry into > their personal email system) > > I posted an enquiry about the message system on another more general list > > I had one reply saying they had received an email alert from Ancestry > the day before that they had a message waiting for them > > I asked them to clarify what sort of message (I wondered if it was a > message from Ancestry rather than a message from a user) > > I have a small tree on Ancestry > > Try a search in trees for a Benjamin SEYMOUR b1774 tree name Seymour > Family Tree 1 > > Send me a message and lets see what I get > > Nivard Ovington in Cornwall (UK) > > On 27/02/2014 17:25, Barry S. Finkel wrote: > > On 2/27/2014 2:00 AM, Nivard Ovington wrote in reply, in part: > > > >> Note in particular :- > >> > >> *This feature replaced the email-based Ancestry.com Connection Service, > >> which has been discontinued.* > >> > >> The date of the last update 26th February 2013 fits in with my message > >> received March 2013 > > > > If this is really the case, then > > > > 1) Why did my last e-mail communication with ancestry support tell > > me that it was my spam filter that was discarding the mail sent from > > ancestry? I will follow-up with the person who replied to my > e-mail. > > > > and > > > > 2) How come at least one person on this list claims to be receiving > > these notifications still. I will run a private test with this one > > person. > > > > --Barry Finkel > > Chicago > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject > and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Rosemary, they're talking about notification by email that tells you to look at your Ancestry.com inbox. Judy in Ocala On Feb 27, 2014, at 3:28 PM, Rosemary Jones <[email protected]> wrote: So do I. I always look at the mail icon to see if the number has changed. Rosemary > On Thu, Feb 27, 2014 at 1:57 PM, <[email protected]> wrote: > > > Hi, Nivard, > > I still get messages from Ancestry.com, addressed to my personal email, > informing me that an individual has left a message for me online. The most > recent was Feb. 16. > > Dennis > > > > In a message dated 2/27/2014 12:59:41 P.M. Eastern Standard Time, > [email protected] writes: > > Hi Barry > > 1) the person you spoke to did not understand the question posed or did > not know what they were talking about > > 2) the person who said they had email alerts has not come back to my > question which was are they meaning an email alert to their personal > inbox or to their Ancestry inbox > > I would like to see confirmation but suspect they meant to their > Ancestry inbox (ie they did not receive an email from Ancestry into > their personal email system) > > I posted an enquiry about the message system on another more general list > > I had one reply saying they had received an email alert from Ancestry > the day before that they had a message waiting for them > > I asked them to clarify what sort of message (I wondered if it was a > message from Ancestry rather than a message from a user) > > I have a small tree on Ancestry > > Try a search in trees for a Benjamin SEYMOUR b1774 tree name Seymour > Family Tree 1 > > Send me a message and lets see what I get > > Nivard Ovington in Cornwall (UK) > >> On 27/02/2014 17:25, Barry S. Finkel wrote: >> On 2/27/2014 2:00 AM, Nivard Ovington wrote in reply, in part: >> >>> Note in particular :- >>> >>> *This feature replaced the email-based Ancestry.com Connection Service, >>> which has been discontinued.* >>> >>> The date of the last update 26th February 2013 fits in with my message >>> received March 2013 >> >> If this is really the case, then >> >> 1) Why did my last e-mail communication with ancestry support tell >> me that it was my spam filter that was discarding the mail sent from >> ancestry? I will follow-up with the person who replied to my > e-mail. >> >> and >> >> 2) How come at least one person on this list claims to be receiving >> these notifications still. I will run a private test with this one >> person. >> >> --Barry Finkel >> Chicago > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject > and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Yes, I understand. I get a message to tell me to look in the mailbox. I don't know how delayed it can be or whether it always gets to me but I have seen them. Rosemary On Thu, Feb 27, 2014 at 2:41 PM, Judy in Ocala <[email protected]> wrote: > Rosemary, they're talking about notification by email that tells you to > look at your Ancestry.com inbox. > > Judy in Ocala > > On Feb 27, 2014, at 3:28 PM, Rosemary Jones <[email protected]> wrote: > > So do I. I always look at the mail icon to see if the number has changed. > > Rosemary > > > > On Thu, Feb 27, 2014 at 1:57 PM, <[email protected]> wrote: > > > > > > Hi, Nivard, > > > > I still get messages from Ancestry.com, addressed to my personal email, > > informing me that an individual has left a message for me online. The > most > > recent was Feb. 16. > > > > Dennis > > > > > > > > In a message dated 2/27/2014 12:59:41 P.M. Eastern Standard Time, > > [email protected] writes: > > > > Hi Barry > > > > 1) the person you spoke to did not understand the question posed or did > > not know what they were talking about > > > > 2) the person who said they had email alerts has not come back to my > > question which was are they meaning an email alert to their personal > > inbox or to their Ancestry inbox > > > > I would like to see confirmation but suspect they meant to their > > Ancestry inbox (ie they did not receive an email from Ancestry into > > their personal email system) > > > > I posted an enquiry about the message system on another more general > list > > > > I had one reply saying they had received an email alert from Ancestry > > the day before that they had a message waiting for them > > > > I asked them to clarify what sort of message (I wondered if it was a > > message from Ancestry rather than a message from a user) > > > > I have a small tree on Ancestry > > > > Try a search in trees for a Benjamin SEYMOUR b1774 tree name Seymour > > Family Tree 1 > > > > Send me a message and lets see what I get > > > > Nivard Ovington in Cornwall (UK) > > > >> On 27/02/2014 17:25, Barry S. Finkel wrote: > >> On 2/27/2014 2:00 AM, Nivard Ovington wrote in reply, in part: > >> > >>> Note in particular :- > >>> > >>> *This feature replaced the email-based Ancestry.com Connection > Service, > >>> which has been discontinued.* > >>> > >>> The date of the last update 26th February 2013 fits in with my message > >>> received March 2013 > >> > >> If this is really the case, then > >> > >> 1) Why did my last e-mail communication with ancestry support tell > >> me that it was my spam filter that was discarding the mail sent from > >> ancestry? I will follow-up with the person who replied to my > > e-mail. > >> > >> and > >> > >> 2) How come at least one person on this list claims to be receiving > >> these notifications still. I will run a private test with this one > >> person. > >> > >> --Barry Finkel > >> Chicago > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject > > and the body of the message > > > > ********************************** > > List information page > > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > > > Version 2008 - 2012 > > http://ancestry.custhelp.com/app/home > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Version 2008 - 2012 > http://ancestry.custhelp.com/app/home > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hi Dennis This is very odd don't you think Ancestry say they have stopped the email service Quote "This feature replaced the email-based Ancestry.com Connection Service, which has been discontinued." So how come some are still getting them as emails yet others (most) are not? Nivard Ovington in Cornwall (UK) On 27/02/2014 19:57, [email protected] wrote: > > Hi, Nivard, > > I still get messages from Ancestry.com, addressed to my personal email, > informing me that an individual has left a message for me online. The most > recent was Feb. 16. > > Dennis