Mike, You really do NOT need to get to 0%. Running it one time will work. At least it has for me since FTM2008. Russ   ___________________________ Mailto:[email protected] ________________________________ From: mikethacker <[email protected]> To: [email protected] Sent: Thursday, March 6, 2014 3:59 AM Subject: [FTM-TECH] FTM2014 Upgrade problem Dear Forum,         I currently have on my PC an I.7 processor, 16 Gb ram, 64 bit operating system Win 7 ultimate running FTM2014 version 22.0.0.1260  reading the recent comments about the update I am concerned about my software’s behaviour. Since the update last week I have found on start-up of 2014 it states the software did not close properly and informs me that I should compact the file, ok I compact the file several times but it will not go to zero. After three or four consecutive compacts it reports it has compacted the file to 0.01, it will not go to zero.  Is this normal as I seem to recall when this has come up in the past the answer was keep compacting until zero was reached. Since the update last week this has occurred on three or four occasions when opening up 2014, annoying but at least I can use the software after this process. Another point I would like to ask is it possible to show in the family tree view all the ancestors or descendants, as my family view has lots of boxes next to persons showing that there are further ancestors, descendants, if possible I would like all these shown without having to open as necessary, i.e. is there a setting that needs applying in the options or elsewhere. Any helpful comments will be most appreciated as always and thanks to all the forum members for useful tips.