Yep the same thing is happening to my FTM2014 - very annoying Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Bauman Sent: Sunday, 2 March 2014 8:02 AM To: [email protected] Subject: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, 64-bit. Some time in the last couple weeks I performed the update, but ran into a problem with the program not opening afterwards. I uninstalled it, reinstalled in from CD, and re-ran the update. That time it seemed to work without a problem. Today I started a new file for a cousin's line, entering everyone by hand. There are less than 20 individuals in this file. But while entering data, I noticed that the mini-tree at the top of the people, person view is completely screwed up--sometimes. I have Patrick selected, and his facts show up correctly at the bottom of the screen. However, he's unmarried, and a name (his own!) shows up in the spouse box in the mini-tree, with his brother's name in the child spot. If I click over to the tree view, he is selected correctly as a child in the child list in the family panel, with his father as the selected person in that view. I probably got over to the person view by double clicking Patrick in the child list. If I select Patrick up in the tree area in tree view, and then click over to the person view (or double click on him in the tree area), he has no spouse and no child--as it should be. Yes, I've compacted the file, and it doesn't change anything. And it behaves the same regardless of which child I choose, or who happens to be the parent selected. So it seems that double clicking on one of the children from the list takes you to the correct spot on the person tab, but the mini-tree doesn't get updated correctly. Their name seems to be inserted in the primary slot, but the spouse and child slots don't change. The parents do seem to update correctly. I have not checked it on any other file. Frankly, I can't tell you if this behavior existed before. Depending on what I'm doing, I move through my trees differently, so perhaps I've never hit this combination before. So if this issue came up earlier, and I just forgot that it's already been discussed, I apologize. It was just a little disturbing until I figured out what seems to cause it , so I can avoid the problem going forward. Christine ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

The same thing has been happening to me on FTM 2014.  I have contacted Ancestry.com twice regarding this problem.  Part of the difficulty is in just describing what's happening.  The program isn't following where you go.  The second session ended with Ancestry.com's supervisor insisting to her rep that my file was corrupted.  It is a very old file that I am bringing up to date and has all kinds of problems.  Plus Dell found a virus on the PC.  The virus is gone now, but I waited to see if the FTM 2012 would behave now.  It hasn't, but it isn't as bad - or maybe I have learned to compensate?? I am also running FTM 2014 on a Dell with 4 GB, Windows 7 Home Premium, 64-bit. Jeanne ________________________________ From: Daryl Rickards <[email protected]> To: [email protected] Sent: Saturday, March 1, 2014 4:38 PM Subject: Re: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 Yep the same thing is happening to my FTM2014 - very annoying Daryl from Oz -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Chris Bauman Sent: Sunday, 2 March 2014 8:02 AM To: [email protected] Subject: [FTM-TECH] FTM 2014 after update to version 22.0.0.1260 I'm running 2014 on a Dell laptop, 4GB memory, Windows 7 Home Premium, 64-bit. Some time in the last couple weeks I performed the update, but ran into a problem with the program not opening afterwards. I uninstalled it, reinstalled in from CD, and re-ran the update. That time it seemed to work without a problem. Today I started a new file for a cousin's line, entering everyone by hand. There are less than 20 individuals in this file. But while entering data, I noticed that the mini-tree at the top of the people, person view is completely screwed up--sometimes. I have Patrick selected, and his facts show up correctly at the bottom of the screen. However, he's unmarried, and a name (his own!) shows up in the spouse box in the mini-tree, with his brother's name in the child spot. If I click over to the tree view, he is selected correctly as a child in the child list in the family panel, with his father as the selected person in that view. I probably got over to the person view by double clicking Patrick in the child list. If I select Patrick up in the tree area in tree view, and then click over to the person view (or double click on him in the tree area), he has no spouse and no child--as it should be. Yes, I've compacted the file, and it doesn't change anything. And it behaves the same regardless of which child I choose, or who happens to be the parent selected. So it seems that double clicking on one of the children from the list takes you to the correct spot on the person tab, but the mini-tree doesn't get updated correctly. Their name seems to be inserted in the primary slot, but the spouse and child slots don't change. The parents do seem to update correctly. I have not checked it on any other file. Frankly, I can't tell you if this behavior existed before. Depending on what I'm doing, I move through my trees differently, so perhaps I've never hit this combination before. So if this issue came up earlier, and I just forgot that it's already been discussed, I apologize. It was just a little disturbing until I figured out what seems to cause it , so I can avoid the problem going forward. Christine ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Version 2008 - 2012 http://ancestry.custhelp.com/app/home ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

> Yep the same thing is happening to my FTM2014 - very annoying But if you click in the leftmost column in the children's area, as I normally do, things work as they should. John Okerson Lakeland, TN