I am using FTM 2014 and keep it updated. Today for the first time I ran into the error that was occurring with the earlier version of FTM where a sync issue would cause the program to shut down. Just like with the earlier version of FTM, the "Trigger" to the problem seems to be the fact that there were conflicts between the Ancestry User Tree and the FTM tree that needed to be resolved manually. When I first re-launched FTM, it gave an error message saying that it encountered a problem and Windows would shut it down. I re-launched it a second time and this time it gave a message showing that the program was not shut down properly and that I might need to compact it. I backed up and then compacted the file and then tried again to sync it. Once again the message about needing to "resolve conflicts manually" came up. I worked through this and the sync progress then continued and -- this time -- completed. It seems to be okay...... [or is it?] With the previous version of FTM there was a long, tedious fix that needed to be implemented and resulted in me having to unlink trees and re-upload and relink. Do I need to do that with this version? Or has that all been fixed? is there anything else I need to do or am I okay? Thanks in advance! Debbie Sent from my iPad