John, if you are accessing Ancestry.com documents via FTM, you will not have the Save to Computer feature. You can merge the document to your FTM file, but that is all. And that will save the document to your FTM file, but it's not what you're looking for. The Save to Computer option is available only if you go to Ancestry.com via your web browser. It is completely separate from FTM. I hope that answers your question, Judy in Ocala > On Mar 3, 2015, at 11:15 AM, John Yates via <ftm-tech@rootsweb.com> wrote: > > All I know is that I have until this latest FTM Mac 3 version been able > to save a record image to my computer in a LOCAL DISK FILE. It may have > been with right-click save image. But even that is missing, or when > it does appear it saves an empty or corrupted file. > > I saved the image to shoebox. Shoebox is not described in the FTM > Manual. I googled and it seems it is only available on ancesty.com . > I went there. Found shoebox at the bottom of the page. I clicked > on the record I want to save TO MY COMPUTER. > > First, I clicked on VIEW. The SAVE button merely offers that it is in > my shoebox, and the other option is to SAVE TO PERSON IN MY TREE. > This is the ONLINE TREE where it is useless to me. > > Second, I click on VIEW. There is the image I want to download to > A FILE ON MY COMPUTER. > > I click on SAVE. It offers that it is in my shoebox or I can save it > to a person in my tree. No good for me. > > Then I right-clicked. Save Image As... displays (an is probably the > way I got these before). However, Ancestry has done something to > prevent the actual image from saving. It is a garbage, empty file. > I tried using Firefox and Chrome browsers. Same nonsense. > > Now, would someone care to tell me where the "Save to Computer" > option went, and when it will be back? > > (I've cc-ed this one to Ancestry Support). > > John > >> On 3/3/2015 8:06 AM, H R Worthington wrote: >> John, >> >> Save to computer has not been with us since FTM2008 and the first Mac >> version >> >> As I said before, Save to Computer or Save to Shoebox is from the Web Site. >> >> I didn't say anything about online trees. >> >> Go to the record you want, and you will see the Shoebox or Save to >> Computer option. >> >> Russ >> ___________________________ >> >> Mailto:rworthington@att.net >> >> ------------------------------------------------------------------------ >> *From:* John Yates via <ftm-tech@rootsweb.com> >> *To:* "ftm-tech@rootsweb.com" <ftm-tech@rootsweb.com> >> *Sent:* Tuesday, March 3, 2015 1:51 AM >> *Subject:* Re: [FTM-TECH] FTM 3 22.2.4.781 lost feature >> >> No, "Save to Computer" is not in the latest version of FTM 3. >> >> Why not? >> >> I have no use for on line trees. >> >> John >> >> >> >>> On 3/2/2015 10:42 PM, H R Worthington wrote: >>> John, >>> >>> Those features are on the WEb Site and in FTM-3. >>> >>> Russ >>> ___________________________ >>> >>> Mailto:rworthington@att.net <mailto:rworthington@att.net> >>> >>> ------------------------------------------------------------------------ >>> *From:* John Yates via <ftm-tech@rootsweb.com >> <mailto:ftm-tech@rootsweb.com>> >>> *To:* "ftm-tech@rootsweb.com <mailto:ftm-tech@rootsweb.com>" >> <ftm-tech@rootsweb.com <mailto:ftm-tech@rootsweb.com>> >>> *Sent:* Monday, March 2, 2015 9:33 PM >>> *Subject:* [FTM-TECH] FTM 3 22.2.4.781 lost feature >>> >>> Where is "Save to Computer" in Web Search -> Save ? >>> All I get is: >>> Save to person in your tree >>> Save to my shoebox >> ********************************** >> List information page >> http://lists.rootsweb.com/index/other/Software/FTM-TECH.html >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> FTM-TECH-request@rootsweb.com <mailto:FTM-TECH-request@rootsweb.com> >> with the word 'unsubscribe' without the quotes in the subject and the >> body of the message > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I went to Ancestry.com and tried to find the record I wanted via a search mimicking the FTM green leaf search. I was unsuccessful in finding the record I wanted, that the green leaf found. So, I went to the green leaf and got to the image I want via its web search. When displaying the image, I saw a url in a box. It is an ancestry.com url. Here it is (shortened): http://tinyurl.com/onz5xhv When I display this in Firefox, I only get the two options: Save to person in your tree (which is the on line tree) Save to your shoebox I do not see "Save to your Computer". However, in my failed attempt to find a record directly in Ancestry.com, I did see a record that had an image. I clicked on the image to display it, then on SAVE. FOR THAT IMAGE I saw three options. The two above, and "Save to your Computer". So Ancestry gives different options for different records. Wonderful! If someone wishes to duplicate this, here is the individual for which a green leaf should pop up: John \Van Sandt\ b. 1726 Cape May, New Jersey d. 1820 Lower Bank, Burlington, New Jersey m. 1787 The green leaf in question is: US Sons of the American Revolution Membership Applications 1889-1970. So my question is: How do I find a "Save to my computer" button for this specific record that will download both pages of this app? Or, how do I find a right-click "Save Image..." that works for each of the two pages. Meanwhile, Apple has saved the day by providing a capture screen that I have currently used for each of the two pages. Brain dead, but it works. Unlike anything I've been able to get to work with Ancestry's FTM. John and yes, Ancestry support is being cc-ed on my messages. I consider this a serious bug.