I thought there was a limit of 2 mb on the size of images which can be uploaded via the sync. I checked the Knowledge Base on the differences between trees in AMT and FTM 2012 and found the limit on media items to be 15 mb. Also not sure whether this was applicable or not. The sync will display as complete but media items will continue to be processed and uploaded. If you close the program, the media processing continues when you next open the file. BJ On 10/14/2011 5:35 AM, John Boyd wrote: > I compacted the file, and reduced the size of most of the large (2MB) files, > and it worked this time. Not sure what made the difference, but at least it > is there. >