You're welcome, Tom. I'm glad this solution also worked for you. Ancestry need to take a look at this because automatically syncing with Ancestry should not cause the Index in FTM 2012 to hang. It did not cause me any problems with exactly the same database when I was beta testing FTM 2012 Tree Sync. I've submitted feedback here: http://goo.gl/cYE1y and would encourage you to do the same. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: > Thanks you SO much, Caroline. I followed your suggestion and the problem is > solved! > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "Caroline Gurney" <caroline.gurney@gmail.com> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 11:25 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > > Tom, > > I only have just over 5,000 individuals in my tree and was > experiencing exactly the same problem. I changed the settings so that > the tree was not trying to sync automatically with Ancestry and the > problem went away. > > On the Plan workspace, close to the top right hand corner, there is a > "Sync Now" button. To the right of the button is an arrow for a drop > down menu. From that menu choose Sync Options. The Update Options > window will open. Change the "Update linked trees" setting from > "Automatically" to "Manually". > > I don't have any problem remembering to sync my tree manually from > time to time during data entry. I always do so before I back up and > then shut down FTM 2012. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > > > On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >> BJ, >> >> I have 10,312 individuals in the database, the same number that I had in >> FTM >> 2011. The Indes does finally display after a LOT longer than it took using >> FTM 2011. But, after making some entries and attempting to move to a new >> person via the Index, building the index again takes way too long. Does it >> have anything to do with the tree being linked to Ancestry? If so, how do >> I >> unlink the tree? I'm not going to wait an eternity each time I change >> individuals that I am working with. >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "BJ" <bhamilton3@cox.net> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 10:40 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >>> How many individuals do you have in the data base? If there are a >>> large number, the program is attempting to build the index for the data >>> base before displaying the index. I would let the program continue to >>> run to see if if finally generates the index. >>> >>> BJ >>> >>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>> I've also linked and synched my tree to Ancestry. >>>> >>>> The first problem is that when I select People/Family to view the Index, >>>> it keeps working and working and working. I've had to shut the program >>>> down twice, but the problem doesn't go away when I attempt to view the >>>> Index. >>>> >>>> Any suggestions?

Thanks again, Caroline. I have submitted feedback to the site you provided. Tom Herson Ithaca, NY ----- Original Message ----- From: "Caroline Gurney" <caroline.gurney@gmail.com> To: <ftm-tech@rootsweb.com> Sent: Wednesday, October 12, 2011 12:17 PM Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > You're welcome, Tom. I'm glad this solution also worked for you. > > Ancestry need to take a look at this because automatically syncing > with Ancestry should not cause the Index in FTM 2012 to hang. It did > not cause me any problems with exactly the same database when I was > beta testing FTM 2012 Tree Sync. > > I've submitted feedback here: http://goo.gl/cYE1y and would encourage > you to do the same. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: >> Thanks you SO much, Caroline. I followed your suggestion and the problem >> is >> solved! >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "Caroline Gurney" <caroline.gurney@gmail.com> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 11:25 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >> Tom, >> >> I only have just over 5,000 individuals in my tree and was >> experiencing exactly the same problem. I changed the settings so that >> the tree was not trying to sync automatically with Ancestry and the >> problem went away. >> >> On the Plan workspace, close to the top right hand corner, there is a >> "Sync Now" button. To the right of the button is an arrow for a drop >> down menu. From that menu choose Sync Options. The Update Options >> window will open. Change the "Update linked trees" setting from >> "Automatically" to "Manually". >> >> I don't have any problem remembering to sync my tree manually from >> time to time during data entry. I always do so before I back up and >> then shut down FTM 2012. >> >> Caroline Gurney >> >> http://www.carosfamily.com >> http://cmgurney.blogspot.com >> >> >> >> >> On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >>> BJ, >>> >>> I have 10,312 individuals in the database, the same number that I had in >>> FTM >>> 2011. The Indes does finally display after a LOT longer than it took >>> using >>> FTM 2011. But, after making some entries and attempting to move to a new >>> person via the Index, building the index again takes way too long. Does >>> it >>> have anything to do with the tree being linked to Ancestry? If so, how >>> do >>> I >>> unlink the tree? I'm not going to wait an eternity each time I change >>> individuals that I am working with. >>> >>> Tom Herson >>> Ithaca, NY >>> >>> ----- Original Message ----- >>> From: "BJ" <bhamilton3@cox.net> >>> To: <ftm-tech@rootsweb.com> >>> Sent: Wednesday, October 12, 2011 10:40 AM >>> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >>> >>> >>>> How many individuals do you have in the data base? If there are a >>>> large number, the program is attempting to build the index for the data >>>> base before displaying the index. I would let the program continue to >>>> run to see if if finally generates the index. >>>> >>>> BJ >>>> >>>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>>> I've also linked and synched my tree to Ancestry. >>>>> >>>>> The first problem is that when I select People/Family to view the >>>>> Index, >>>>> it keeps working and working and working. I've had to shut the program >>>>> down twice, but the problem doesn't go away when I attempt to view the >>>>> Index. >>>>> >>>>> Any suggestions? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Caroline, Those of us beta testing weren't competing with who knows how many thousand others who were also trying to sync trees. ;) -----Original Message----- From: Caroline Gurney <caroline.gurney@gmail.com> To: ftm-tech <ftm-tech@rootsweb.com> Sent: Wed, Oct 12, 2011 11:19 am Subject: Re: [FTM-TECH] FTM 2012 People/Family Index You're welcome, Tom. I'm glad this solution also worked for you. Ancestry need to take a look at this because automatically syncing with Ancestry should not cause the Index in FTM 2012 to hang. It did not cause me any problems with exactly the same database when I was beta testing FTM 2012 Tree Sync. I've submitted feedback here: http://goo.gl/cYE1y and would encourage you to do the same. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com On 12 October 2011 16:42, Tom Herson <therson@twcny.rr.com> wrote: > Thanks you SO much, Caroline. I followed your suggestion and the problem is > solved! > > Tom Herson > Ithaca, NY > > ----- Original Message ----- > From: "Caroline Gurney" <caroline.gurney@gmail.com> > To: <ftm-tech@rootsweb.com> > Sent: Wednesday, October 12, 2011 11:25 AM > Subject: Re: [FTM-TECH] FTM 2012 People/Family Index > > > Tom, > > I only have just over 5,000 individuals in my tree and was > experiencing exactly the same problem. I changed the settings so that > the tree was not trying to sync automatically with Ancestry and the > problem went away. > > On the Plan workspace, close to the top right hand corner, there is a > "Sync Now" button. To the right of the button is an arrow for a drop > down menu. From that menu choose Sync Options. The Update Options > window will open. Change the "Update linked trees" setting from > "Automatically" to "Manually". > > I don't have any problem remembering to sync my tree manually from > time to time during data entry. I always do so before I back up and > then shut down FTM 2012. > > Caroline Gurney > > http://www.carosfamily.com > http://cmgurney.blogspot.com > > > > > On 12 October 2011 16:10, Tom Herson <therson@twcny.rr.com> wrote: >> BJ, >> >> I have 10,312 individuals in the database, the same number that I had in >> FTM >> 2011. The Indes does finally display after a LOT longer than it took using >> FTM 2011. But, after making some entries and attempting to move to a new >> person via the Index, building the index again takes way too long. Does it >> have anything to do with the tree being linked to Ancestry? If so, how do >> I >> unlink the tree? I'm not going to wait an eternity each time I change >> individuals that I am working with. >> >> Tom Herson >> Ithaca, NY >> >> ----- Original Message ----- >> From: "BJ" <bhamilton3@cox.net> >> To: <ftm-tech@rootsweb.com> >> Sent: Wednesday, October 12, 2011 10:40 AM >> Subject: Re: [FTM-TECH] FTM 2012 People/Family Index >> >> >>> How many individuals do you have in the data base? If there are a >>> large number, the program is attempting to build the index for the data >>> base before displaying the index. I would let the program continue to >>> run to see if if finally generates the index. >>> >>> BJ >>> >>> On 10/12/2011 7:24 AM, Tom Herson wrote: >>>> I've installed FTM 2012on a computer using Windows Vista Home Premium. >>>> I've also linked and synched my tree to Ancestry. >>>> >>>> The first problem is that when I select People/Family to view the Index, >>>> it keeps working and working and working. I've had to shut the program >>>> down twice, but the problem doesn't go away when I attempt to view the >>>> Index. >>>> >>>> Any suggestions? ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

On 12 October 2011 18:06, <aghatchett3rd@aim.com> wrote: > >  Caroline, > > Those of us beta testing weren't competing with who knows how many thousand others who were also trying to sync trees. > > ;) That is a very good point, Andy, and would explain slow syncing to Ancestry. Funnily enough, though, I have no problem with that. My tree did a very fast initial sync. The media took a little more time to upload, of course, but still faster than during the beta test. Since that initial sync, keeping things up to date has been a breeze - a matter of a few seconds each time. What is baffling is why having FTM 2012 set to sync automatically in the background should affect the reloading and refreshing of the Index within FTM. Clearly the auto sync will use resources but why does that only affect the Index? When the Index hung, I was able to move quite normally around all the other workspaces and tabs in FTM. Caroline Gurney http://www.carosfamily.com http://cmgurney.blogspot.com