Sherrye, Are you running FTM2012 As Administrator? ___________________________ Mailto:rworthington@att.net ________________________________ From: "SherryeW@aol.com" <SherryeW@aol.com> To: ftm-tech@rootsweb.com Sent: Wed, December 7, 2011 4:47:39 PM Subject: Re: [FTM-TECH] FTM upgrade I tried to open my FTM2012 last night and got a box that said it needed to update with no choice to not do it. I clicked the update and my screen went dark and the computer froze. I had to reboot. I tried again today with the same results. So now I basically can't use my 2012. Any suggestions? Is there a website where I can download the upgrade so I can bypass the "you need to upgrade" screen?