POssible, but I would still delete the items in the FTM temp files anyway to get rid of any possible corrupted links/files. Annie in Minnesota In a message dated 11/6/2011 5:34:20 A.M. Central Standard Time, lgbgen@columbus.rr.com writes: I usually stay in the background but it seems most of you are not getting the point. The only place their is a problem is when you click on the leaf hints. Further it only seems to be for leaves that have multiple hints. Since we can't see what these hints are there is no clue as to what part of Ancestry's database is causing the problem. I suspect that it is the recent addition of birth records that came up as an error and would not allow a merge. You can tell us what to do to our systems but we can't fix Ancestries problem no matter what we do. Larry http://home.roadrunner.com/~bloomgen ----- Original Message ----- From: <Hcounter@aol.com> To: <ftm-tech@rootsweb.com> Sent: Sunday, November 06, 2011 5:04 AM Subject: Re: [FTM-TECH] Ancestry down for Maintenance? > When I have had problems like this I find that if I use all my > maintaintance stuff, including (especially) clearing the FTM temp files, > then shut > down and unplug for about 5 mins, not just the computer but the modem > also, > then reboot I then have no problems. > > Annie in Minnesota > > >> ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message