I tried to help a friend solve a FTM installation problem and failed. She has a laptop with VISTA operating system. She has FTM 2005 installed on the laptop.When the installation finished we got a message “FTM did not close correctly last time and you should compact.....” Since there was never a file loaded (this was during installation) this message was strange. This message goes away and the FTM Splash screen comes up like a normal FTM loading, but then a Windows message comes up “FTM had stopped working and must close, Windows is searching for a solution.” I uninstalled FTM and tried again, same result. To check out the installation disk I tried to install on a desktop and another laptop. They both installed OK, so it is not the disk. Has anyone had this problem? Len in California