When I have had problems like this I find that if I use all my maintaintance stuff, including (especially) clearing the FTM temp files, then shut down and unplug for about 5 mins, not just the computer but the modem also, then reboot I then have no problems. Annie in Minnesota In a message dated 11/5/2011 11:18:16 P.M. Central Standard Time, Chasgustaf@aol.com writes: Yes, B. J. Ancestry.com. works fine for getting to census, Newspapers, World War One Records, Personal Trees,etc., BUT, there are some of us who are NOT able to get anything but the dreaded Ancestry is down for maintenance through 2012 when clicking on the Green leaves, whether using FTM 2012, 2011. Which indicates there is a server problem at Ancestry and it is NOT the users fault. Now, if the problem continues all weekend, which it appears, is going to be the case, I suspect the Ancestry line will be burning up Monday, and will become another thorn in Ancestry.com's side. As I said earlier, this is the second time this week, that there has been a major problem, on the Ancestry side. Whether it is a server problem, a coding problem or whatever, it is still an inconvenience to users, and those who aren't having the problem, blaming those who are, is not appreciated it. This site, yourself, especially and Linda are usually very helpful, and appreciated. That doesn't happen to be the case in this situation. In a message dated 11/5/2011 10:33:21 P.M. Eastern Daylight Time, bhamilton3@cox.net writes: Since some of us are able to use it while others are not able to use it, there must be something other than FTM 2012 or even Ancestry.com at work here. All any of us can do is relate our own personal experiences at that particular time. ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message