I am using FTM 2001 and I know the backup is being created because the task being attempted my me was to BACKUP File via FTM. But FTM crashed and said it failed to backup, when in fact it did create a backup because I looked at my folder where the files are located. Then after that I rebooted FTM up and it said I might need to compress my file because it didn't close properly (I agree because I saw it crash while attempting at my request to BACKUP itself.) At booting FTM up again it said that I might need to compress the file. I compressed it several times until 0% compression occurred. I can use the database but everytime I try to Backup the file, the same thing happens again ... crash & burn, get the same error messages, compress and use the file. My questions are: why do I crash FTM when using the Backup request from the drop down menu why does FTM say failed to backup and I need to compress, when there exists a new backup file of the proper size when I check the directory Thanks Ken > Date: Wed, 23 Nov 2011 15:08:07 -0800 > From: bhamilton3@cox.net > To: ftm-tech@rootsweb.com > Subject: Re: [FTM-TECH] FTM CRASHES > > If you are talking about FTM 2008 or later, the compact option has an > option whether to create a backup before compacting. Make sure that is > not checked. Something else that may be creating the backup file is > whether you have the option to "automatically" backup checked. > > BJ > > On 11/23/2011 2:27 PM, Ken Schroeder wrote: > > I have using FTM since before I can remember but recently developed a problem that I can not solve ... so far. > > > > Whenever I try to backup my FTM database, it crashes FTM and tells me the file failed to backup. And when I open FTM it tells me that the file closed improperly and that I may have to compress it. I compress it till there is 0% compression, but I notice that there is in fact a new backup file that was created. Does any one have a clue as to what may be going on and what to do? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

> I am using FTM 2001 and Do you mean FTM 2011 perhaps???

FTM 2001??? I don't belive there is such a version? Info on the other questions would be appreciated John D -----Original Message----- From: ftm-tech-bounces@rootsweb.com [mailto:ftm-tech-bounces@rootsweb.com] On Behalf Of Ken Schroeder Sent: Thursday, 24 November 2011 10:55 AM To: ftm-tech@rootsweb.com Subject: Re: [FTM-TECH] FTM CRASHES I am using FTM 2001 and I know the backup is being created because the task being attempted my me was to BACKUP File via FTM. But FTM crashed and said it failed to backup, when in fact it did create a backup because I looked at my folder where the files are located. Then after that I rebooted FTM up and it said I might need to compress my file because it didn't close properly (I agree because I saw it crash while attempting at my request to BACKUP itself.) At booting FTM up again it said that I might need to compress the file. I compressed it several times until 0% compression occurred. I can use the database but everytime I try to Backup the file, the same thing happens again ... crash & burn, get the same error messages, compress and use the file. My questions are: why do I crash FTM when using the Backup request from the drop down menu why does FTM say failed to backup and I need to compress, when there exists a new backup file of the proper size when I check the directory Thanks Ken > Date: Wed, 23 Nov 2011 15:08:07 -0800 > From: bhamilton3@cox.net > To: ftm-tech@rootsweb.com > Subject: Re: [FTM-TECH] FTM CRASHES > > If you are talking about FTM 2008 or later, the compact option has an > option whether to create a backup before compacting. Make sure that is > not checked. Something else that may be creating the backup file is > whether you have the option to "automatically" backup checked. > > BJ > > On 11/23/2011 2:27 PM, Ken Schroeder wrote: > > I have using FTM since before I can remember but recently developed a problem that I can not solve ... so far. > > > > Whenever I try to backup my FTM database, it crashes FTM and tells me the file failed to backup. And when I open FTM it tells me that the file closed improperly and that I may have to compress it. I compress it till there is 0% compression, but I notice that there is in fact a new backup file that was created. Does any one have a clue as to what may be going on and what to do? > ********************************** > List information page > http://lists.rootsweb.com/index/other/Software/FTM-TECH.html > > Online Support for Family Tree Maker > Version 16 and earlier > http://pastftm.custhelp.com/ > > Version 2008 - 2011 > http://ftm.custhelp.com/ > > ------------------------------- > To unsubscribe from the list, please send an email to > FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ********************************** List information page http://lists.rootsweb.com/index/other/Software/FTM-TECH.html Online Support for Family Tree Maker Version 16 and earlier http://pastftm.custhelp.com/ Version 2008 - 2011 http://ftm.custhelp.com/ ------------------------------- To unsubscribe from the list, please send an email to FTM-TECH-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message